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I've topped up by 20euro just now but I've been put on the wrong plan. I need to be o

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05-10-2018 12:10pm

#1

stockshares

Registered Users Posts: 2,758 ✭✭✭

Join Date: April 2018

Posts: 2640

[font=GT-Walsheim-Regular, Arial]I tried contacting by phone. I'v topped up by 20euro just now but I've been put on the wrong plan. I need to be on the 20euro data unlimited plan[/font]

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#2 05-10-2018 12:18pm
stockshares

Registered Users Posts: 2,758 ✭✭✭

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Posts: 2640

Hello, can you reply please

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#3 08-10-2018 11:51am
eir: Tracey

Closed Accounts Posts: 2,136 ✭✭✭

Join Date: September 2015

Posts: 2127

stockshares wrote: »

[font=GT-Walsheim-Regular, Arial]I tried contacting by phone. I'v topped up by 20euro just now but I've been put on the wrong plan. I need to be on the 20euro data unlimited plan[/font]

Hi stockshares,

I'm sorry to hear this.

Feel free to PM me your mobile, PIN, email address, full billing address and can you confirm the message you sent to opt into the plan, please?

Thanks

Tracey

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