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Eir sports app query

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  • 08-10-2018 6:12pm
    #1
    Normal Service
    Registered Users Posts: 3 ✭


    Got eir broadband at the start of September and finally got the eir sports app working. Tried it on a few devices at home to see which worked best, I now find that Although it is only registered on one device since mid September I cannot add a second as I have “used my swap” for the month. Any suggestions?


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  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Normal Service wrote: »
    Got eir broadband at the start of September and finally got the eir sports app working. Tried it on a few devices at home to see which worked best, I now find that Although it is only registered on one device since mid September I cannot add a second as I have “used my swap” for the month. Any suggestions?
    Hi Normal Service, 

    Our support team on 1890 260 260 will be able to assist you with this and advise you on all.

    Thanks 

    Tracey 


  • Options
    #3
    Normal Service
    Registered Users Posts: 3 ✭Normal Service


    eir: Tracey wrote: »
    Normal Service wrote: »
    Got eir broadband at the start of September and finally got the eir sports app working. Tried it on a few devices at home to see which worked best, I now find that Although it is only registered on one device since mid September I cannot add a second as I have “used my swap” for the month. Any suggestions?
    Hi Normal Service, 

    Our support team on 1890 260 260 will be able to assist you with this and advise you on all.

    Thanks 

    Tracey 
    Tracey,

    I am already paying for a service, I should not have to ring a premium number in order to get part of the service working properly.

    Regards
    NS


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Normal Service wrote: »
    eir: Tracey wrote: »
    Normal Service wrote: »
    Got eir broadband at the start of September and finally got the eir sports app working. Tried it on a few devices at home to see which worked best, I now find that Although it is only registered on one device since mid September I cannot add a second as I have “used my swap” for the month. Any suggestions?
    Hi Normal Service, 

    Our support team on 1890 260 260 will be able to assist you with this and advise you on all.

    Thanks 

    Tracey 
    Tracey,

    I am already paying for a service, I should not have to ring a premium number in order to get part of the service working properly.

    Regards
    NS
    You can contact them through our freefone 1901 service also or alternatively you can chat with an agent online here

    Thanks 

    Tracey 


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