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I NEED AN ANSWER

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  • 10-10-2018 12:19pm
    #1
    jdsk2006
    Registered Users Posts: 204 ✭✭


    I am a home mover. New house is awaiting results on a "line-test". I cannot for the life of me get through to eir. Left waiting in queue for ages only to get off. Web chat was not much better as the replies were so delayed and drawn out I had to abandon the chat to collect my children. Utterly ridiculous.

    Can somebody please tell me can i avail of broadbamnd in my new home or not? At this stage IO hate giving Eir any custom at all cos they clearly couoldnt care less for the paying customer


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jdsk2006 wrote: »
    I am a home mover. New house is awaiting results on a "line-test". I cannot for the life of me get through to eir. Left waiting in queue for ages only to get off. Web chat was not much better as the replies were so delayed and drawn out I had to abandon the chat to collect my children. Utterly ridiculous.

    Can somebody please tell me can i avail of broadbamnd in my new home or not? At this stage IO hate giving Eir any custom at all cos they clearly couoldnt care less for the paying customer
    Hi jdsk2006, 

    I'm sorry to hear this.

    If you have an order placed for your new house, feel free to PM me your account/order number, full name on the account, email address and date of birth and I'll check this for you. 


    Thanks 

    Tracey 


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