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switching bonus

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  • 11-10-2018 1:42pm
    #1
    Fingers Mcginty
    Registered Users Posts: 2,563 ✭✭✭


    hi,,i am a previous customer with you....left nov 2017....if i join again do i get the 200 bonus? please answer asap as im in the process of switchingh now on the laptop


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi there,

    Thank you for getting in touch.

    Our queries on social media go into a queue, however we always respond as soon as possible (the public messages queue is shorter than the private messages queue).

    It is usually a minimum of 12 months before a previous customer can become a new customer. Are you switching from another provider? If so, we recommend checking whether you are in a contract with them still.

    Regards,
    Una


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    #3
    Fingers Mcginty
    Registered Users Posts: 2,563 ✭✭✭Fingers Mcginty


    Electric Ireland: Una wrote: »
    Hi there,

    Thank you for getting in touch.

    Our queries on social media go into a queue, however we always respond as soon as possible (the public messages queue is shorter than the private messages queue).

    It is usually a minimum of 12 months before a previous customer can become a new customer. Are you switching from another provider? If so, we recommend checking whether you are in a contract with them still.

    Regards,
    Una
    Definitely out of contract


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    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi there,

    Thank you for confirming. I have checked, and generally a minimum of 12 months is required since last being a customer with Electric Ireland.

    Once this 12 months passes though, you can indeed avail of the new customer offer of a €200 bonus credit for Dual Fuel (electricity plus gas).

    We recommend emailing sales@electricireland.ie with your MPRN and contact details for more information.

    Best regards,
    Una


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    #5
    Fingers Mcginty
    Registered Users Posts: 2,563 ✭✭✭Fingers Mcginty


    Electric Ireland: Una wrote: »
    Hi there,

    Thank you for confirming. I have checked, and generally a minimum of 12 months is required since last being a customer with Electric Ireland.

    Once this 12 months passes though, you can indeed avail of the new customer offer of a €200 bonus credit for Dual Fuel (electricity plus gas).

    We recommend emailing sales@electricireland.ie with your MPRN and contact details for more information.

    Best regards,
    Una
    thanks 


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