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@eir reps, can you resend voip setting to F2000

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  • 14-10-2018 1:51pm
    #1
    JasonRyan
    Registered Users Posts: 188 ✭✭


    Hi,

    as above, can I get the voip setting resent to my F2000.
    Rang 1901 or 1890 260 260, over an hour on old, then disconnected. Multiple times...

    Tried webchat, 4 different reps, verified ac number, etc. Then told we cannot do this, we will transfer you to technical dept, then webchat ends.

    I know eir had a dns issue Sat, but my phone is not working since early last week so not related....


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  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    JasonRyan wrote: »
    Hi,

    as above, can I get the voip setting resent to my F2000.
    Rang 1901 or 1890 260 260, over an hour on old, then disconnected. Multiple times...

    Tried webchat, 4 different reps, verified ac number, etc. Then told we cannot do this, we will transfer you to technical dept, then webchat ends.

    I know eir had a dns issue Sat, but my phone is not working since early last week so not related....
    Hi JasonRyan, 

    Apologies for the delay in trying to get through to us, I understand this is frustrating. 

    To get these setting our support team on 1890 260 260 will be able to provide these and assist you with your phone issue there. 

    Thanks

    Tracey 


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