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Eircom Webmail

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  • 14-10-2018 5:35pm
    #1
    Sundance_Kid
    Closed Accounts Posts: 364 ✭✭


    Unable to access for last couple of days, is this due to the issue with the servers?


Comments

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    #2
    JDxtra
    Registered Users Posts: 5,912 ✭✭✭JDxtra


    Don't expect it to be looked at today, try again Monday afternoon. Their poor IT dept. can't be expected to investigate issues over a weekend. They'll press the on/off button late Monday morning and it will be magically restored.


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    #3
    whelan2
    Registered Users Posts: 29,591 ✭✭✭✭whelan2


    It was working for a while earlier


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    #4
    JDxtra
    Registered Users Posts: 5,912 ✭✭✭JDxtra


    And there you go, exactly as predicted - the Eir web sites return on Monday morning. This is a 9 to 5 company.


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    #5
    Sundance_Kid
    Closed Accounts Posts: 364 ✭✭Sundance_Kid


    JDxtra wrote: »
    And there you go, exactly as predicted - the Eir web sites return on Monday morning. This is a 9 to 5 company.

    Still unable to access, can you please post a link to the webmail page.
    Thanks


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    #6
    JDxtra
    Registered Users Posts: 5,912 ✭✭✭JDxtra


    https://www.eir.ie/email/


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    #7
    dbeagan
    Registered Users Posts: 8 ✭dbeagan


    Unable to access webmail also since Saturday. Any idea of when it could be back??


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    #8
    bodgerroger
    Registered Users Posts: 2 ✭bodgerroger


    I haven't been able to access yesterday or today - tried again a few minutes ago


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    #9
    leroy d
    Registered Users Posts: 18 ✭leroy d


    I am currently in Portugal and cannot access eir.ie to check on emails.


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    #10
    Mountjoy Mugger
    Registered Users Posts: 4,487 ✭✭✭Mountjoy Mugger


    Should be back now, folks.


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    #11
    dbeagan
    Registered Users Posts: 8 ✭dbeagan


    Mountjoy Mugger wrote: »
    Should be back now, folks.
    Alas no :(


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    #12
    bodgerroger
    Registered Users Posts: 2 ✭bodgerroger


    dbeagan wrote: »
    Mountjoy Mugger wrote: »
    Should be back now, folks.
    Alas no :(
    Login page won't load for me either


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    #13
    Mountjoy Mugger
    Registered Users Posts: 4,487 ✭✭✭Mountjoy Mugger


    dbeagan wrote: »
    Mountjoy Mugger wrote: »
    Should be back now, folks.
    Alas no :(
    I'm using Vodafone on my mobile and getting in..


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    #14
    Alun
    Registered Users Posts: 21,466 ✭✭✭✭Alun


    Can't access it from Virgin Media broadband either.


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    #15
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Sundance_Kid wrote: »
    Unable to access for last couple of days, is this due to the issue with the servers?
    Hi everyone, 

    We are aware of an issue with our website which is causing issues accessing webmail. We are currently looking into this and will have this resolved as soon as possible.
    For the time being, can you try accessing it via mail2web.com?

    Apologies for the inconvenience caused.

    Thanks 

    Tracey 


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    #16
    JDxtra
    Registered Users Posts: 5,912 ✭✭✭JDxtra


    That's a really bad advice. I would not ask customers to enter their email address and password into a third party non-secure website.


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    #17
    Mountjoy Mugger
    Registered Users Posts: 4,487 ✭✭✭Mountjoy Mugger


    ..


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    #18
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Mountjoy Mugger wrote: »
    ..
    Hi everyone, 

    I've had confirmation from our support team that this issue is now resolved so you should all have access to the service again. 

    Apologies again for the delays incurred and all inconvenience caused. 

    Thanks 

    Tracey 


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    #19
    TimHorton
    Registered Users Posts: 1,059 ✭✭✭TimHorton


    Unable to access old @eircom.net a/c , How do I go about resetting password.


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    #20
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    TimHorton wrote: »
    Unable to access old @eircom.net a/c , How do I go about resetting password.
    Hi TimHorton, 

    Our support team at wmsupport@eir.ie will be able to assist you with this and advise you on all. 

    Thanks 

    Tracey 


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