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Touch Screen on Lodgement ATM - Rathfarnham Shopping Centre - Faulty

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  • 15-10-2018 5:05pm
    #1
    EoghanKavanagh
    Registered Users Posts: 4 ✭


    The Touch Screen Function on the Lodgment ATM outside the Rathfarnham Shopping Centre Branch does not work.

    As a result you cannot lodge without an ATM card, nor can you lodge to accounts other than your own as both these functions require the use of the touch screen.

    I have already reported this fault in the branch several weeks ago and it is still faulty.

    Please note the ATM works perfectly well for all functions that do not require the Touch Screen to be pressed.

    Please repair.


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi EoghanKavanagh

    Thank you for taking the time to raise this here with us.

    We're forwarding this to our ATM Network Team and sorry for the inconvenience. The Team will work asap to resolve this.

    Many Thanks
    Alison


  • Options
    #3
    EoghanKavanagh
    Registered Users Posts: 4 ✭EoghanKavanagh


    Bank of Ireland: Alison wrote: »
    Hi EoghanKavanagh

    Thank you for taking the time to raise this here with us.

    We're forwarding this to our ATM Network Team and sorry for the inconvenience. The Team will work asap to resolve this.

    Many Thanks
    Alison
    Hi Alison,

    Used the ATM at the weekend and it has been repaired, many thanks for prompt service.

    Eoghan


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