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Business cooling off period

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  • 16-10-2018 10:54am
    #1
    User1976
    Registered Users Posts: 1 ✭


    Hello. We opened a business account, but  couldn't get out of the Vodafone one without penalties, so we cancelled the eir account two business days later. We were still charged over 500 Euro. Any change of getting the fees reversed since we were unaware that there is no business cooling off period?


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    User1976 wrote: »
    Hello. We opened a business account, but  couldn't get out of the Vodafone one without penalties, so we cancelled the eir account two business days later. We were still charged over 500 Euro. Any change of getting the fees reversed since we were unaware that there is no business cooling off period?
    Hi User1976, 

    Unfortunately, I would be unable to assist you with this. This is a standard procedure and would be out of my control. 

    I'm sorry it's not better news. 

    Thanks 

    Tracey 


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