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Do I need to give cancellation notice?

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  • 22-10-2018 4:08pm
    #1
    muffler
    Registered Users Posts: 46,127 ✭✭✭✭


    My contract for home phone and fibre BB hasnt that much longer to run and if I was moving to another provider, say Sky for example, would I need to give a cancellation notice?

    Also my phone and broadband were taken over on different dates (about 10 days apart) last year so how do I know which date my contract started on?

    Cheers.


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    #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    muffler wrote: »
    My contract for home phone and fibre BB hasnt that much longer to run and if I was moving to another provider, say Sky for example, would I need to give a cancellation notice?

    Also my phone and broadband were taken over on different dates (about 10 days apart) last year so how do I know which date my contract started on?

    Cheers.
    Hi there muffler

    When you're in a contract, you need to give 30 days notice or ECC charges can apply. If your end date is different for your phone is different to your BB, I would suggest calling 1901 to confirm exactly what the end dates are for each service. They will also be able to advise you on what your options are and how to either cancel or switch.

    -Kyle


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