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New Account - teething issues

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  • 23-10-2018 10:42am
    #1
    IJS84
    Registered Users Posts: 179 ✭✭


    Hi Team,

    We recently put in an order (dated 16/10/2018), our broadband was installed and is working fine but we have been unable to use the landline.
    When I check online, via the my eir dashboard the order status is still pending. Can anyone here help please?


Comments

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    #2
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi there,

    I would recommend contacting our customer care team on 1901 in order to see why this has not completed.

    Thanks,

    Sarah


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