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Updating Records

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  • 24-10-2018 10:14am
    #1
    Registered Users Posts: 4


    Hi there. I'm just after receiving a letter to update my photo ID and proof of address. Is this genuine? Just want to make sure before sending details on.


Comments

  • Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Fridin wrote: »
    Hi there. I'm just after receiving a letter to update my photo ID and proof of address. Is this genuine? Just want to make sure before sending details on.


    Hi There,

    Thanks for getting in touch with us here. [font=Calibri","sans-serif]We are currently requesting up to date Photo ID and proof of address from our customers as per Irish and EU law. These requests are being sent by email and post. If you are unsure of any correspondence you have received you can call our designated customer service team on 0818 200 399 and one of our advisors will be happy to discuss this with you.[/font]

    [font=Calibri","sans-serif]Thanks Jen[/font]


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