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Can't log in

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  • 27-10-2018 7:08pm
    #1
    Atlantic Dawn
    Registered Users Posts: 82,616 ✭✭✭✭
    M


    I can't log in on any device, getting a 503 error when I click on login, don't even get a chance to put in username or password.
    Post edited by Shield on


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    #2
    Boards.ie: Ronan
    Closed Accounts Posts: 301 ✭✭Boards.ie: Ronan


    Hi,

    We've been having issues with several boxes that handle our login system since the wee hours of last night. Trying my best to get them back online once again but for the moment I don't have any definitive timeline for a resolution.


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    #3
    Atlantic Dawn
    Registered Users Posts: 82,616 ✭✭✭✭Atlantic Dawn
    M


    Cheers for the update, thought it might be just me.


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    #4
    EmptyTree
    Registered Users Posts: 748 ✭✭✭EmptyTree


    Me too, the response site doesn't seem to be working at all. Using the legacy site seems to be working but with intermittent issues.


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    #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Similar problem here for most of today now. While I can post on my phone like now as I'm logged in already, I cannot login and post on my laptop where I haven't been logged in today.

    I also cannot see all my recent posts when I click on my nick and 'Find Posts'. The last 5 posts or so still do not show.


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    #6
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 60,196 Mod ✭✭✭✭Gremlinertia


    Any updates? Typical to happen at the weekend.


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    #7
    EmptyTree
    Registered Users Posts: 748 ✭✭✭EmptyTree


    If boards could just see their way to getting staff in over the bank holiday weekend to resolve the issue and continue providing us with an essentially free service then all would be forgiven :P


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    #8
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 60,196 Mod ✭✭✭✭Gremlinertia


    Haha well I was a subscriber so :p


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    #9
    Boards.ie: Ronan
    Closed Accounts Posts: 301 ✭✭Boards.ie: Ronan


    I'm afraid I've not no updates at this point in time. Unfortunately despite my best efforts I've not up until now been able to resolve this remotely so more than likely it'll be Tuesday before there will be a fix.


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    #10
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 60,196 Mod ✭✭✭✭Gremlinertia


    Thanks Ronan, I'll tell who I know, could it be updated on homepage too maybe? I don't know how things work.. Bugger of a time to happen, hope you get some rest..


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    #11
    Ted_YNWA
    Registered Users Posts: 71,799 ✭✭✭✭Ted_YNWA


    Could a quick Facebook/Twitter update be posted.

    Have tried to fix things remotely before, so understand the limitations & frustrations you are going through.


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    #12
    Boards.ie: Ronan
    Closed Accounts Posts: 301 ✭✭Boards.ie: Ronan


    Ted_YNWA wrote: »
    Could a quick Facebook/Twitter update be posted.

    Have tried to fix things remotely before, so understand the limitations & frustrations you are going through.


    Facebook/Twitter updates are above my pay grade unfortunately. Niamh should have posted an update on twitter about it earlier though.


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    #13
    Posy
    Moderators, Recreation & Hobbies Moderators Posts: 27,571 Mod ✭✭✭✭Posy


    Can't log in on desktop since yesterday, can only access boards through the touch site! Very frustrating being locked out of boards, especially since I can't mod on touch.
    Appreciate you're trying to get things back up and running though.


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    #14
    EmptyTree
    Registered Users Posts: 748 ✭✭✭EmptyTree


    Gremlinertia wrote: »
    Haha well I was a subscriber so :p
    Apologies, my comment wasn't aimed at your post, was just a general observation. Anyone who is a subscriber has my sympathies!


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    #15
    Beasty
    Administrators, Social & Fun Moderators, Sports Moderators Posts: 76,290 Admin ✭✭✭✭✭Beasty


    Look in the bright side....


    ….the re-reg trolls have been unable to create any new accounts since early yesterday


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    #16
    Boards.ie: Ronan
    Closed Accounts Posts: 301 ✭✭Boards.ie: Ronan


    UPDATE: Login system should be functional again. We're currently running a temporary setup so it's by no means stable but hopefully it'll last the rest of the weekend.


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    #17
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 60,196 Mod ✭✭✭✭Gremlinertia


    And we're back just like that.. Cheers Ronan.


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    #18
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Thanks for your patience everyone and thanks Rónán for working on this. And getting it fixed!

    Guess who logged themselves out earlier and then couldn't get back in :o

    Hopefully it'll hold up now for the rest of the weekend.

    How can I? User's guide to some features on the new site



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    #19
    Spook_ie
    Registered Users Posts: 10,896 ✭✭✭✭Spook_ie


    Well back in on the mobile, thank God I found the legacy site button, the new layout seems crap but I suppose newer posters will get used to it.


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    #20
    thesandeman
    Registered Users Posts: 10,439 ✭✭✭✭thesandeman


    There's another thread on this in the Android forum.
    I still can't access Boards on any browser except Chrome.
    All the other browsers give me this:


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    #21
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    [Deleted User] wrote: »
    Similar problem here for most of today now. While I can post on my phone like now as I'm logged in already, I cannot login and post on my laptop where I haven't been logged in today.

    I also cannot see all my recent posts when I click on my nick and 'Find Posts'. The last 5 posts or so still do not show.

    Thanks for sorting the login issue. The 'Find Posts' function is still not working so you can't keep an eye on responses to your posts (unless you remember each thread you've posted in).


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    #22
    xlogo
    Registered Users Posts: 778 ✭✭✭xlogo


    I can log in via chrome but the app doesn't load on my phone ('Samsung) - is this related to the issues you've been having.?


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    #23
    RandomName2
    Registered Users Posts: 5,570 ✭✭✭RandomName2


    Instability of the servers in the long-term is bound to affect this platform's popularity.


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    #24
    eagle eye
    Registered Users Posts: 38,420 ✭✭✭✭eagle eye


    I presume the Android app is affected? It's not been working for me since Friday I think.


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    #25
    nim1bdeh38l2cw
    Closed Accounts Posts: 689 ✭✭✭nim1bdeh38l2cw


    RandomName2 wrote: »
    Instability of the servers in the long-term is bound to affect this platform's popularity.

    You're new then? Boards has been unstable for months/years.


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    #26
    Ted_YNWA
    Registered Users Posts: 71,799 ✭✭✭✭Ted_YNWA


    Cloudflare issues always block App access for me on Samsung.


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