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New house looking for home broadband

  • 31-10-2018 2:55pm
    #1
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,973 ✭✭✭


    I am asking on behalf of my sister.

    She has a relatively new house and wants to get home broadband.

    Her neighbours have it so no issued about being able to get it.

    My question is: for a first ever installation has she no other option but to go to Eir?

    Am I correct in assuming this is true as Eir own the infrastructure and you can only shop or switch after being with Eir first?


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    IrishHomer wrote: »
    I am asking on behalf of my sister.

    She has a relatively new house and wants to get home broadband.

    Her neighbours have it so no issued about being able to get it.

    My question is: for a first ever installation has she no other option but to go to Eir?

    Am I correct in assuming this is true as Eir own the infrastructure and you can only shop or switch after being with Eir first?
    Hi there IrishHomer

    Thank you for getting in touch.

    Each address is different from another regarding service and availability. If you click here, you can enter the address or number to see if the service is available but for a more accurate look, I would suggest that she calls Sales directly at 1800503303

    -Kyle


  • #3
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,973 ✭✭✭IrishHomer


    eir: Kyle wrote: »
    Hi there IrishHomer

    Thank you for getting in touch.

    Each address is different from another regarding service and availability. If you click here, you can enter the address or number to see if the service is available but for a more accurate look, I would suggest that she calls Sales directly at 1800503303

    -Kyle

    You never answered my question!

    I already know service is available, she was already on the phone to Eir.

    My question is: as a first time user is she obliged to use Eir or is she free to shop around?


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    No. All RAPS are open to all providers and anyone can order a connection.


  • #5
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,973 ✭✭✭IrishHomer


    ED E wrote: »
    No. All RAPS are open to all providers and anyone can order a connection.

    Thanks for your input.

    Looks like Eir reps don't want to answer so good job you did.

    I'lll tell my sister to steer clear of Eir as they don't seem to be open up front and honest.


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