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Credit Card Application

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  • 01-11-2018 9:20pm
    #1
    Braytek
    Registered Users Posts: 45 ✭


    Hello,

    I have a credit card application and I got an email saying please upload documents online (I know which documents it requires as it said in email.) 

    But when i log in the status is set to In Progress and I am unable to upload the documents required.

    Thanks

    Kind Regards


Comments

  • Options
    #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Braytek wrote: »
    Hello,

    I have a credit card application and I got an email saying please upload documents online (I know which documents it requires as it said in email.) 

    But when i log in the status is set to In Progress and I am unable to upload the documents required.

    Thanks

    Kind Regards


    Hi There,

    Thanks for getting in touch with us. When you applied for the Credit Card you would have received a Text Message with a Link to Track your Order. If you click into this link it will give you a list of what is required to complete the application and the option to upload the documentation.

    Thanks Jen


  • Options
    #3
    Braytek
    Registered Users Posts: 45 ✭Braytek


    Bank of Ireland: Jennifer wrote: »
    Braytek wrote: »
    Hello,

    I have a credit card application and I got an email saying please upload documents online (I know which documents it requires as it said in email.) 

    But when i log in the status is set to In Progress and I am unable to upload the documents required.

    Thanks

    Kind Regards


    Hi There,

    Thanks for getting in touch with us. When you applied for the Credit Card you would have received a Text Message with a Link to Track your Order. If you click into this link it will give you a list of what is required to complete the application and the option to upload the documentation.

    Thanks Jen
    Hi Jen

    Thanks for the reply but thats the problem, I logged into my application and its on stage 3 of 4 (In Progress) and there is no option to upload documentation anywhere

    Regards,


  • Options
    #4
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Braytek wrote: »
    Hi Jen

    Thanks for the reply but thats the problem, I logged into my application and its on stage 3 of 4 (In Progress) and there is no option to upload documentation anywhere

    Regards,


    Thanks for coming back to us. In this instance it may be best for you to contact our Sales team on 0818 200 334 and one of our advisors will be more than happy to look into the application for you. I have checked with our Sales Team and there is not too long of a hold time so you should have no problem getting to speak with one of my colleagues this afternoon. Please feel free to get in touch with us if you need help with anything else.

    Thanks Jen


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