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Online banking logging me out when clicking most options

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  • 06-11-2018 10:25am
    #1
    screamer
    Registered Users Posts: 6,148 ✭✭✭


    Like transactions, selecting an account etc. These normally don't do that and I can't use online banking to do a money transfer etc. Please look into it as it's most likely a wider issue


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  • Options
    #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    screamer wrote: »
    Like transactions, selecting an account etc. These normally don't do that and I can't use online banking to do a money transfer etc. Please look into it as it's most likely a wider issue

    Hi screamer,

    Thanks for getting in touch with us through boards.

    Can I ask what browser you're using to access your online banking? Also would it be possible that you are double clicking any of the options that you have mentioned as this can cause the system to log you out.

    Thanks again,
    Darren.


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