Need my voice mail back.

razzler

Hi any eir rep, can someone help me with this issue? Posted last week but was abandoned. My voice mail has been blocked, tried access it from abroad last July and got the pin wrong. Trying to fix it but automatic service doesn't recognise my account number or phone number so won't put me through to talk to a real person. Can you help?
I can send you my number and account number privately. Thanks.

eir: Tracey

razzler wrote: »

Hi any eir rep, can someone help me with this issue? Posted last week but was abandoned.  My voice mail has been blocked, tried access it from abroad last July and got the pin wrong. Trying to fix it but automatic service doesn't recognise my account number or phone number so won't put me through to talk to a real person. Can you help?
I can send you my number and account number privately. Thanks, Jennifer.

Hi razzler, 

I'm sorry to hear this. 

If you PM me your account number, name on the account, mobile and PIN and I'll look into this for you. 

Thanks 

Tracey 

razzler

Hi Tracy, thanks for responding, PMed you the details yesterday, regards.

eir: Tracey

razzler wrote: »

Hi Tracy, thanks for responding, PMed you the details yesterday, regards.

Thanks. I've responded to your PM. 

Thanks

Tracey 

razzler

Hi Tracy, Problem solved, you're a star, thanks.

eir: Tracey

razzler wrote: »

Hi Tracy, Problem solved, you're a star, thanks.

No problem razzler, glad to hear it :)

Thanks 

Tracey