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Fibre not working

  • 10-11-2018 7:28pm
    #1
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭


    I have fibre and it's not connecting.

    Any ideas why it's down.?


Comments

  • #2
    Nowso
    Moderators, Sports Moderators Posts: 5,819 Mod ✭✭✭✭Nowso


    try change your dns


  • #3
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Should have said. It's FTTH.

    Can't get onto the admin panel.


  • #4
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    If you only have a phone you should be able to get to the admin panel on mobile phone browser, disable mobile data, make sure you are connected to WIFI and open 192.168.1.254 in the browser. 

    Edit: a tablet will work too.


  • #5
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    I've been on chat. They need to get an engineer out.

    Really not impressed.
    Only active 2 weeks and I've not been using it much so don't only when it went down.


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Kellan Eager Sloth wrote: »
    I've been on chat. They need to get an engineer out.

    Really not impressed.
    Only active 2 weeks and I've not been using it much so don't only when it went down.
    Hi Kellan Eager Sloth, 

    I'm very sorry to hear your service is down. The technician will get it back up and running as soon as possible. 

    Apologies for the inconvenience caused. 

    Thanks 

    Tracey 


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