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Unable to connect to router IP address

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  • 11-11-2018 10:46pm
    #1
    juror
    Registered Users Posts: 196 ✭✭


    Hi there,

    I'm trying to log into my Imagine router and have been unable to connect.
    I have tried both wireless and wired and have been unsuccessful.
    I did carry out a Ping on the IP address (wired & wireless) and was successful.
    And I have reset the router and turned everything on/off


    Any help appreciated

    Thanks


Comments

  • Options
    #2
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    juror wrote: »
    Hi there,

    I'm trying to log into my Imagine router and have been unable to connect.
    I have tried both wireless and wired and have been unsuccessful.
    I did carry out a Ping on the IP address (wired & wireless) and was successful.
    And I have reset the router and turned everything on/off


    Any help appreciated

    Thanks

    They restrict access to their router so I'm afraid you will not be able to log into it.


  • Options
    #3
    juror
    Registered Users Posts: 196 ✭✭juror


    Is it not possible to port forward with their router so?


  • Options
    #4
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    juror wrote: »
    Is it not possible to port forward with their router so?

    I think all such requests have to go through their customer support. I'm unsure whether they will enable port forwarding for you but it doesn't hurt to ask.


  • Options
    #5
    juror
    Registered Users Posts: 196 ✭✭juror


    I did some googling and it appears their customer support will set them up. Frustrating that I cannot do it myself


  • Options
    #6
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    juror wrote: »
    I did some googling and it appears their customer support will set them up. Frustrating that I cannot do it myself

    Yeah it is a pain alright.


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