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Bank card

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  • 12-11-2018 2:51pm
    #1
    Mikey15106
    Registered Users Posts: 39 ✭


    I'm wondering when will I get my visa debit card pin number I received the card this morning in the post have I to wait another few days for the pin number. I taught you get the pin first then the card?


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    #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi Mikey15106,

    Thank you for reaching out to us here on Boards.

    You should receive the pin and the card separately a day or two apart.

    If it has been more than 2 days working days since you received the card you can request a new pin through Ask a Question in the Service Desk menu option on www.365online.com

    Alternatively if you are not set up for online banking then you can contact our Customer Service team on 0818365365 and they will also be happy to help.

    Thanks,

    Lorna


  • Options
    #3
    Mikey15106
    Registered Users Posts: 39 ✭Mikey15106


    Bank of Ireland: Lorna wrote: »
    Hi Mikey15106,

    Thank you for reaching out to us here on Boards.

    You should receive the pin and the card separately a day or two apart.

    If it has been more than 2 days working days since you received the card you can request a new pin through Ask a Question in the Service Desk menu option on www.365online.com

    Alternatively if you are not set up for online banking then you can contact our Customer Service team on 0818365365 and they will also be happy to help.

    Thanks,

    Lorna


    Thanks


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