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HKC Alarm problem

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  • 18-11-2018 2:39am
    #1
    Dave1986
    Registered Users Posts: 10 ✭


    Hi,

    Could anyone shed some light on a problem I’m having with my alarm.

    Bought a new house, builder installed the house alarm a

    HKC SW 1070 with wired contacts.

    The alarm shows no faults and will arm when I enter the code, But when armed the alarm will not activate when I re enter the property, no matter how many doors & windows I open it just will not recognise the opening. I’ve had an engineer out that couldn’t fix it & said he’s never seen it before.

    Anyone have any experience with this??


Comments

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    #2
    flashinthepan
    Registered Users Posts: 657 ✭✭✭flashinthepan


    At the risk of sounding cheeky
    It sound's to me like the contacts are miswired but I would have hoped that if you got someone out to look at it thats the first thing they would have checked
    can You set the alarm with the windows open ( does it arm )
    If it were me I would disconnect a zone and put a multimeter on it and verify that the contacts are opening and closing
    If they are then maybe the panel is faulty
    zones could be in soak test or unused ?

    But this would be just my thoughts while you are waiting for one of the real alarm guys to reply :-)


  • Options
    #3
    laotg
    Registered Users Posts: 130 ✭✭laotg


    Dave1986 wrote:
    The alarm shows no faults and will arm when I enter the code, But when armed the alarm will not activate when I re enter the property, no matter how many doors & windows I open it just will not recognise the opening. I’ve had an engineer out that couldn’t fix it & said he’s never seen it before.


    Get that builder back to fix it.


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