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website problem

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  • 20-11-2018 11:35pm
    #1
    Registered Users Posts: 79 ✭✭


    Hello,

    I am unable to add/update my shipping address, when I click add button or edit it loads up another empty page with '
    Header.AddressBook

    regards,
    Thomas

    website: richersounds.ie


Comments

  • Company Representative Posts: 4,458 ✭✭✭Richersounds.ie: DavidS


    parasomnia wrote: »
    Hello,

    I am unable to add/update my shipping address, when I click add button or edit it loads up another empty page with '
    Header.AddressBook

    regards,
    Thomas

    website: richersounds.ie
    Hi parasomnia,

    I'm sorry to hear you;re having issues with your order. What is it you're trying to order and I'll have a look into it for you.

    Kind regards

    David


  • Registered Users Posts: 79 ✭✭parasomnia


    parasomnia wrote: »
    Hello,

    I am unable to add/update my shipping address, when I click add button or edit it loads up another empty page with '
    Header.AddressBook

    regards,
    Thomas

    website: richersounds.ie
    Hi parasomnia,

    I'm sorry to hear you;re having issues with your order. What is it you're trying to order and I'll have a look into it for you.

    Kind regards

    David
    Hi David,

    I was looking at Q ACOUSTICS 3020 Graphite for 99 pound, let's stick with the sterling price as the euro is way exaggerated in the sites conversion. I also notice, no free shipping nor free 6 year cover on the (.ie) compared to the UK site? :(

    regards,
    Thomas.


  • Company Representative Posts: 17,277 ✭✭✭✭Richersounds.ie: Kenny


    parasomnia wrote: »
    parasomnia wrote: »
    Hello,

    I am unable to add/update my shipping address, when I click add button or edit it loads up another empty page with '
    Header.AddressBook

    regards,
    Thomas

    website: richersounds.ie
    Hi parasomnia,

    I'm sorry to hear you;re having issues with your order. What is it you're trying to order and I'll have a look into it for you.

    Kind regards

    David
    Hi David,

    I was looking at Q ACOUSTICS 3020 Graphite for 99 pound, let's stick with the sterling price as the euro is way exaggerated in the sites conversion. I also notice, no free shipping nor free 6 year cover on the (.ie) compared to the UK site? :(

    regards,
    Thomas.
    Hi Thomas.

    Our Euro pricing is not a direct conversion of the sterling as we have to price for two markets both the UK and Ireland.
    Our sterling pricing is inline with the UK and the Euro for our Irish competitors.
    You are free to pay in which ever currency works out cheaper for yourself.

    The UK site does not ship to Ireland either North or South and only offers free shipping to their UK mainland customers.
    We are Richersounds.ie which serves the whole of Ireland.

    We offer free shipping within Northern Ireland but charge £6.99 shipping for orders to the South as they have a higher cost as they are classed as international shipping. Most UK based companies with not ship to the South at all.

    The 6 year guarantee is also included with the 3020i if purchase from ourselves.

    Hope this helps explain things for you.


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