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Eir Unlimited Sim only 25GB plan - €19.99 for 12 months

  • 20-11-2018 11:45pm
    #1
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭


    466532.JPG

    https://www.eir.ie/mobile/simonly/

    For black Friday you can sign up to this plan and get it for €19.99 for 12 months. (was 6 months)
    It includes unlimited calls & texts and 25GB data with 4G and EU roaming.

    After the 12 months it goes up €10 but you can leave at anytime as its 30 day only plan.


    Eir sport app is also included for BT and eir sports.
    Tagged:


«1

Comments

  • Registered Users, Registered Users 2 Posts: 1,764 ✭✭✭funnyname


    Can you cast from the app?


  • Registered Users Posts: 463 ✭✭garion


    Don't suppose this is available for existing sim only customers?


  • Registered Users, Registered Users 2 Posts: 2,610 ✭✭✭shocksy


    funnyname wrote: »
    Can you cast from the app?

    No, unfortunately not, it's a pretty useless app.


  • Registered Users, Registered Users 2 Posts: 8,715 ✭✭✭corks finest


    Wouldn't return to Eir at gunpoint,worst customer care going


  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Wouldn't return to Eir at gunpoint,worst customer care going

    That is a fair point especially if it was broadband bundles etc, but for a 30 day sim only plan you shouldn't have much issues.

    Also they are currently in the process of moving the customer care back internally so hopefully it will improve.


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  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    garion wrote: »
    Don't suppose this is available for existing sim only customers?

    If you are on the previous sim only plan 15GB, then just ask customer care to switch you to the new Connect 30 day plan.

    You will get the offer for 6 months rather than 12 months.
    If you have broadband, you get it for €9.99.


  • Registered Users Posts: 2,718 ✭✭✭upandcumming


    That's a nice deal. How would people rate them versus Vodafone for coverage and speeds?


  • Registered Users, Registered Users 2 Posts: 10,625 ✭✭✭✭okidoki987


    If you have broadband, you get it for €9.99.

    Anybody any idea of how many Sims they will give you if you have B/Band?


  • Registered Users, Registered Users 2 Posts: 5,563 ✭✭✭quad_red


    shocksy wrote: »
    No, unfortunately not, it's a pretty useless app.

    That’s not actually true. Was surprised when watching a rugby match a few weeks ago that there was a casting button which worked seamlessly. Now I don’t know if it depends on what the content cos it’s rights reasons or whatever. But some content is definitely
    Castable.


    And the app has been improved. It’s used be utterly awful. Now it’s just mediocre.


  • Registered Users Posts: 793 ✭✭✭ImARebel


    I got it for the 12 months (existing customer)

    On live chat but it felt really dodgy wanted loafs of detail they already had like Iban, then wanted all my CC details which I didn't give. It all Felt really off and then as he was putting it through it said he couldn't get confirmation come back in 3 hours

    It felt really dodgy so best to ring I think. I kept a copy of the chat just in case

    But you can get the 12 months for 19.99 as existing customer if he's to be believed


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  • Registered Users, Registered Users 2 Posts: 1,306 ✭✭✭CardinalJ


    ImARebel wrote:
    On live chat but it felt really dodgy wanted loafs of detail they already had like Iban, then wanted all my CC details which I didn't give. It all Felt really off and then as he was putting it through it said he couldn't get confirmation come back in 3 hours


    I tried to change as well and the guy was useless. I just gave up. He asked me to confirm the plan I wanted 5 times etc.


  • Registered Users, Registered Users 2 Posts: 1,306 ✭✭✭ArthurG


    That's a nice deal. How would people rate them versus Vodafone for coverage and speeds?

    I know you didn't ask, but i recently switched from three, as their performance in Dublin city centre had pretty much degraded to sub Edge level of data in recent weeks. Finding eir much better for data coverage. I had to ring customer support over for porting, and got through to someone in Ireland, they were super polite and i was sorted in 5 minutes.


  • Registered Users Posts: 793 ✭✭✭ImARebel


    CardinalJ wrote: »
    I tried to change as well and the guy was useless. I just gave up. He asked me to confirm the plan I wanted 5 times etc.

    I got further than that he practically asked me the colour of my underwear.. The he said he'd email and I could email him back my CC details. It felt really dodgey

    And then after giving him all that info he couldn't put it through. If I get an email to say this has gone through I'll eat my hat


  • Registered Users, Registered Users 2 Posts: 1,299 ✭✭✭F34


    I rang them have been an existing customer for a decent period and they switched me to this without any issue.


  • Registered Users, Registered Users 2 Posts: 2,859 ✭✭✭alxmorgan


    Got told that as I was an existing customer on a phone plan I couldn't switch. There is no contract in place. Have to to go to a store now to get it sorted. :rolleyes:


  • Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭Fann Linn


    F34 wrote: »
    I rang them have been an existing customer for a decent period and they switched me to this without any issue.


    Same here. Just off the phone now and sorted. Thanks op.


  • Registered Users Posts: 33 hearsay


    This offer sounds too good to be true!!
    and what is the catch you might ask!!?

    How about when you fly through that 25gb of free allowance and then get scrued big time like 20€ per extra so many megabytes if you go over the 25gb limit.

    This happens to alot of people, all over ireland, on a regular bases, braodband allowance used up and wallop, 2 3 and 400 euros wacked on top of what was supposed to be a 19.99 / 24.99 package

    make sure you do your research! Thank me later


  • Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭Fann Linn


    hearsay wrote: »
    This offer sounds too good to be true!!
    and what is the catch you might ask!!?

    How about when you fly through that 25gb of free allowance and then get scrued big time like 20€ per extra so many megabytes if you go over the 25gb limit.

    This happens to alot of people, all over ireland, on a regular bases, braodband allowance used up and wallop, 2 3 and 400 euros wacked on top of what was supposed to be a 19.99 / 24.99 package

    make sure you do your research! Thank me later

    Well considering I switched from a 15gb and never exceeded that cap I don't expect I'll exceed the 25gb either.


  • Closed Accounts Posts: 7,728 ✭✭✭Former Former


    hearsay wrote: »
    This offer sounds too good to be true!!
    and what is the catch you might ask!!?

    How about when you fly through that 25gb of free allowance and then get scrued big time like 20€ per extra so many megabytes if you go over the 25gb limit.

    This happens to alot of people, all over ireland, on a regular bases, braodband allowance used up and wallop, 2 3 and 400 euros wacked on top of what was supposed to be a 19.99 / 24.99 package

    make sure you do your research! Thank me later

    And when people do their research, they'll see that 25GB is an incredible amount of data for a mobile phone plan. You would really struggle to use anything close to that with normal phone usage, you would certainly never 'fly through' it.

    The only better data plan is on Three, unlimited data for 30 per month, or 50% more expensive for something no-one really needs.

    This is a serious bargain.


  • Registered Users Posts: 33 hearsay


    hands up who the thousands of people who lets there children use there phones to watch there favourite youtube videos to keep them quiet ?


    Boom, 25gb gone!


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  • Registered Users, Registered Users 2 Posts: 4,807 ✭✭✭ablelocks


    hearsay wrote: »
    hands up who the thousands of people who lets there children use there phones to watch there favourite youtube videos to keep them quiet ?


    Boom, 25gb gone!

    what?!!!! they can feck right off and read or play or just be bored - and i have told them that. feeding them youtube to keep them quiet? I've heard it all now.

    I use about 3gb data per month, but paying 50 euro a month to vodafone for the "privilege" - this is a bargain and I'll be switching asap.


  • Registered Users Posts: 506 ✭✭✭D_turbo


    How does the bill work?
    Pay it online or bring it to a shop?
    Or direct debit?

    Never used a 30 day contract, always been pay as you go.

    Mother is looking to leave Vodafone, so it's between this and the 30€ a month PAYG deal.


  • Registered Users, Registered Users 2 Posts: 15,115 ✭✭✭✭loyatemu


    That's a nice deal. How would people rate them versus Vodafone for coverage and speeds?

    I was on Eir until the spring when I switched to Vodafone. Eir's coverage and data speeds were better for me (north Wicklow, south Dublin and along the Dart line mostly).


  • Registered Users, Registered Users 2 Posts: 15,115 ✭✭✭✭loyatemu


    most phones allow you to limit data usage so you get a warning or data is turned off when you reach a threshold.

    25GB is loads for a phone plan - if you're using it for your home broadband then you probably need a different package.


  • Registered Users, Registered Users 2 Posts: 745 ✭✭✭vidapura


    quad_red wrote: »
    That’s not actually true. Was surprised when watching a rugby match a few weeks ago that there was a casting button which worked seamlessly. Now I don’t know if it depends on what the content cos it’s rights reasons or whatever. But some content is definitely
    Castable.

    Ehh, think you might only have half the story there...

    There's actually Two apps.. a Green one and a Red one... (the icon colour) ...The red one does not allow casting.

    You get use of the Red one if you are only a mobile customer.. the Green one is for people who are also broadband customers.

    The red (mobile only customer) app doesn't have a casting button.. and stops streaming when you try to turn on screen mirroring or casting with your phone.
    So it doesn't allow casting if you are only an eir mobile customer.

    Leastways that was my experience when I was hoping to cast a Rugby match.


  • Registered Users Posts: 689 ✭✭✭Skippy along


    Avoid eir like the plague they have a huge problem with customer service at the moment..people on twitter very frustrated

    @eir do you personally think its good enough to leave customers waiting for over 40mins? What is compounding the problem is that the folk at the end of the phone are unable to help.

    @eir why is it so difficult to get hold of agent. Waiting 30 mins & then getting cut off or being put through to number no longer in service

    @eir any explanation for problems in accessing your customer care lines to speak to a human being? The holding time is staggering.

    @eircare again I have tried to get help from Eir webchat because I didn't want to be on hold for 2hrs, no help ! Asked me to call a number, not wasting 2hrs again! 4days with EIR BIG MISTAKE

    Eir closed there boards.ie chat on the 13th there's lots more very unhappy customers


  • Moderators, Society & Culture Moderators Posts: 39,802 Mod ✭✭✭✭Gumbo


    hearsay wrote: »
    This offer sounds too good to be true!!
    and what is the catch you might ask!!?

    How about when you fly through that 25gb of free allowance and then get scrued big time like 20€ per extra so many megabytes if you go over the 25gb limit.

    This happens to alot of people, all over ireland, on a regular bases, braodband allowance used up and wallop, 2 3 and 400 euros wacked on top of what was supposed to be a 19.99 / 24.99 package

    make sure you do your research! Thank me later

    My average data use is 2gb per month!
    I think your warnings are not required.


  • Moderators, Society & Culture Moderators Posts: 39,802 Mod ✭✭✭✭Gumbo


    hearsay wrote: »
    hands up who the thousands of people who lets there children use there phones to watch there favourite youtube videos to keep them quiet ?


    Boom, 25gb gone!

    No WiFi where you live??


  • Registered Users Posts: 793 ✭✭✭ImARebel


    hearsay wrote: »
    hands up who the thousands of people who lets there children use there phones to watch there favourite youtube videos to keep them quiet ?


    Boom, 25gb gone!

    How much youtube do you let your kids watch???? :eek:


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  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    For anyone allergic to anything bill pay from eir, PAYG 20 euro gets 20GB and calls for 28 days. No text but there is an app for free webtext.
    https://www.eir.ie/mobile/prepay/

    Vodafone X is 20GB, all text and 100 mins for 20 euro / 28 days


  • Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭Lenny


    do you have to stay for first 12 months ?


  • Closed Accounts Posts: 1,253 ✭✭✭ouxbbkqtswdfaw


    Can you buy add ons with this deal?


  • Registered Users, Registered Users 2 Posts: 3,057 ✭✭✭GustavoFring


    Davy wrote: »
    but for a 30 day sim only plan you shouldn't have much issues.

    I admire your optimism, I really do, but it's eir. You'd be very surprised at the issues they can create:D


  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Lenny wrote: »
    do you have to stay for first 12 months ?

    No, its 30 days only so you can leave at any point on a sim only plan.

    The 12 months is only related to how long you get the offer price, after the 12 months it will go back to €29.99 but by then you have switched to a different offer in theory.


  • Registered Users, Registered Users 2 Posts: 4,807 ✭✭✭ablelocks


    OmegaGene wrote: »
    Check out the Vodafone x plan first
    I just went from bill pay on Vodafone to this

    I need unltd calls and texts, not available on vodafone x as far as i can see....


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  • Registered Users, Registered Users 2 Posts: 4,807 ✭✭✭ablelocks


    for Eir broadband customers, the rates for this package are €10 a month for 6 months and 20 thereafter for 12 months....

    and this isn't just a black friday offer - it's valid until 31/12/18, according to their shiny winter 2018 brochure


  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    This is still available, the same as black Friday with the discount for the 12 months.


  • Registered Users Posts: 793 ✭✭✭ImARebel


    I admire your optimism, I really do, but it's eir. You'd be very surprised at the issues they can create:D

    :D:D:D

    Well fingers crossed, so far so good. I got my letter to say it's signed up for the 12 months. I'll know at bill time

    I refuse to use them for broadband but hopefully this will work out ok


  • Registered Users, Registered Users 2 Posts: 8,715 ✭✭✭corks finest


    That's a nice deal. How would people rate them versus Vodafone for coverage and speeds?
    Personally VF are tops,been with them since eir,no comparison


  • Registered Users Posts: 200 ✭✭w4ntedman


    Perhaps obvious but I only thought of it last minute and the lady on the phone had to go check but taking the deal for the phone (€9.99) extends your broadband contract for 12 months.
    Enough for me to drop the idea until broadband comes up for renewal and annual shop around time starts


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  • Registered Users, Registered Users 2 Posts: 8,715 ✭✭✭corks finest


    OmegaGene wrote: »
    Personally VF are tops,been with them since eir,no comparison

    Agreed
    Herself was on the eir network for a year and Vodafone is miles better with customer service and phone signal, parts of cork are a total blackout for eir
    Bang on boy


  • Registered Users, Registered Users 2 Posts: 8,715 ✭✭✭corks finest


    Ten Pin wrote: »
    For anyone allergic to anything bill pay from eir, PAYG 20 euro gets 20GB and calls for 28 days. No text but there is an app for free webtext.
    https://www.eir.ie/mobile/prepay/

    Vodafone X is 20GB, all text and 100 mins for 20 euro / 28 days
    Plus free weekend calls,data, messages,if u subscribe to "weekend", unlimited from Friday at 3- Sunday midnight


  • Registered Users, Registered Users 2 Posts: 8,715 ✭✭✭corks finest


    OmegaGene wrote: »
    Plus free weekend calls,data, messages,if u subscribe to "weekend", unlimited from Friday at 3- Sunday midnight

    I went for the old Spotify premium myself
    Same as my teen,I had it ,but really didn't use it,hes getting his money's worth though


  • Registered Users, Registered Users 2 Posts: 10,625 ✭✭✭✭okidoki987


    All the sports included makes this a bargain for sure.


  • Registered Users Posts: 1,272 ✭✭✭lightspeed


    Anybody else availed of this?

    I only joined eir prepay last month and got a text to say ive to top up by midnight tonight.

    I was on the phone for 36 minutes of which at least 25 minutes on hold and got transferred 4 times. They were able to find the offer when they look it up but every agent said they didnt know much about it so would be best to transfer me. The last agent transferred me to sales but then it just got disconnected.

    The last agent said it would be for 6 months and i asked why it said 12 months on the website and she said it was an online offer. She again seemed to be making it up on the spot and then said she looked it up and its €9,99 for first 6 months for and 19:99 for next 6 months for existing customers.


  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    lightspeed wrote: »
    Anybody else availed of this?

    I only joined eir prepay last month and got a text to say ive to top up by midnight tonight.

    I was on the phone for 36 minutes of which at least 25 minutes on hold and got transferred 4 times. They were able to find the offer when they look it up but every agent said they didnt know much about it so would be best to transfer me. The last agent transferred me to sales but then it just got disconnected.

    The last agent said it would be for 6 months and i asked why it said 12 months on the website and she said it was an online offer. She again seemed to be making it up on the spot and then said she looked it up and its €9,99 for first 6 months for and 19:99 for next 6 months for existing customers.

    Do you have Eir broadband?
    If no, then its €19.99 for 12 months. The €9.99 is only for people who already have broadband.

    The original offer was 6 months, extended to 12 months for Black Friday but they have continued the 12 months if you sign up online.

    You can use the chat function rather than phoning. https://www.eir.ie/chatnow/


  • Registered Users Posts: 1,272 ✭✭✭lightspeed


    Davy wrote: »
    Do you have Eir broadband?
    If no, then its €19.99 for 12 months. The €9.99 is only for people who already have broadband.

    The original offer was 6 months, extended to 12 months for Black Friday but they have continued the 12 months if you sign up online.

    You can use the chat function rather than phoning. https://www.eir.ie/chatnow/

    No i dont have eir broadband. To get the €19.99 offer for 12 months how can i avail of it online as an existing customer?

    Others who are already with eir say they rang but when i rang they didnt see to know much about it.


  • Registered Users Posts: 793 ✭✭✭ImARebel


    w4ntedman wrote: »
    Perhaps obvious but I only thought of it last minute and the lady on the phone had to go check but taking the deal for the phone (€9.99) extends your broadband contract for 12 months.
    Enough for me to drop the idea until broadband comes up for renewal and annual shop around time starts

    That's total boll*x unless you are paying both together. I don't have broadband and I could still take up the offer


  • Registered Users Posts: 793 ✭✭✭ImARebel


    lightspeed wrote: »
    No i dont have eir broadband. To get the €19.99 offer for 12 months how can i avail of it online as an existing customer?

    Others who are already with eir say they rang but when i rang they didnt see to know much about it.

    I used their online chat now be warned it's so utterly painfully slow and I reckon your man types with one finger but after being asked everything and almost the colour of your underwear you'll get there. First you'll get offered 6 then I asked why I can't get it for 12 and he said OK no problem I'll put you down for 12

    It is a painful experience but definitely worth it for the savings


  • Registered Users Posts: 200 ✭✭w4ntedman


    ImARebel wrote: »
    That's total boll*x unless you are paying both together. I don't have broadband and I could still take up the offer

    I was referring to the 9.99 deal for existing broadband customers (as was she I think) apologies if I am wrong or confusing the deals.
    Maybe a different agent could have kept the contracts separate but the one I spoke with couldn't.


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