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Foreign exchange coins

skinny90 · 2018-11-21 17:38:51

Hi there I hope you are well. I called your customer care team in relation to the possibility of exchanging 20 pounds sterling( all 1 pound coins) The lady told me its at the banks discression which is fine. However my issue is the lady couldn’t tell what the banks would say. Is it possible to check what branch will accept…

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21-11-2018 6:38pm

#1

skinny90

Registered Users Posts: 2,474 ✭✭✭

Join Date: May 2011

Posts: 2172

Hi there
I hope you are well.
I called your customer care team in relation to the possibility of exchanging 20 pounds sterling( all 1 pound coins)
The lady told me its at the banks discression which is fine. However my issue is the lady couldn’t tell what the banks would say.
Is it possible to check what branch will accept it in Galway?
Thanks
Skinny

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#2 21-11-2018 6:40pm
Boardnashea

Registered Users Posts: 856 ✭✭✭

Join Date: August 2007

Posts: 830

I'm working in a different fin instit. Don't know of anyone who will accept UK coinage.

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#3 22-11-2018 10:49am
Bank of Ireland: Alison

Closed Accounts Posts: 1,060 ✭✭✭

Join Date: October 2013

Posts: 1045

Thanks skinny90 for checking here with us.

I'm afraid the Branches will be unable to exchange the coin for you. Sorry to hear a phone Advisor gave you the incorrect information when making your initial enquiry. The Branch can only exchange notes.

Many Thanks
Alison

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