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Made a complaint to HR, no HR manager showed at meeting, only two managers.

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  • 23-11-2018 8:59am
    #1
    LucyIrish06
    Registered Users Posts: 75 ✭✭


    So on Monday I made a complaint to HR about a supervisor.
    I had the meeting yesterday morning but only my two line managers showed up, no one from HR.


    Ive never been in front of HR before so I'm not sure of the procedure.
    Should a HR manager be there ?
    Will there be a HR manager at my supervisors meeting?


    TIA.
    Tagged:


Comments

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    #2
    daheff
    Registered Users Posts: 5,866 ✭✭✭daheff


    What was the complaint about?

    did you request a meeting with HR?
    What did the managers say to you in your meeting?


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    #3
    Rows Grower
    Registered Users Posts: 8,035 ✭✭✭Rows Grower


    Procedure was followed, the supervisor is the line managers responsibility. They will hear both sides of the story and report back to HR.

    "Very soon we are going to Mars. You wouldn't have been going to Mars if my opponent won, that I can tell you. You wouldn't even be thinking about it."

    Donald Trump, March 13th 2018.



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    #4
    LucyIrish06
    Registered Users Posts: 75 ✭✭LucyIrish06


    The complaint was bullying and harassment.
    I had sent the complaint to both HR, the director and my two lines managers.
    Managers didnt saying anything about HR, one was asking questions and the other was taking notes


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    #5
    daheff
    Registered Users Posts: 5,866 ✭✭✭daheff


    I suggest you get the company handbook and look up the procedure for dealing with these complaints to know how they say they will be dealt with.


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    #6
    realdanbreen
    Registered Users Posts: 8,187 ✭✭✭realdanbreen


    LucyIrish06 wrote: »
    The complaint was bullying and harassment.
    I had sent the complaint to both HR, the director and my two lines managers.
    Managers didnt saying anything about HR, one was asking questions and the other was taking notes


    Just curious as to what form of bullying and harassment took place and what kind of work is involved.


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    #7
    Rows Grower
    Registered Users Posts: 8,035 ✭✭✭Rows Grower


    LucyIrish06 wrote: »
    The complaint was bullying and harassment.
    I had sent the complaint to both HR, the director and my two lines managers.
    Managers didnt saying anything about HR, one was asking questions and the other was taking notes

    I forgot to mention that when it is investigated you too will be told of the result of the investigation.

    It sounds like they have taken the matter seriously, I hope your situation improves.

    "Very soon we are going to Mars. You wouldn't have been going to Mars if my opponent won, that I can tell you. You wouldn't even be thinking about it."

    Donald Trump, March 13th 2018.



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    #8
    Rows Grower
    Registered Users Posts: 8,035 ✭✭✭Rows Grower


    realdanbreen wrote: »
    Just curious as to what form of bullying and harassment took place and what kind of work is involved.

    She's a brain surgeon and the supervisor keeps hiding her scalpels during operations.

    Seriously though, why should she risk exposing who she is here over such a personal matter to sate your curiosity?

    "Very soon we are going to Mars. You wouldn't have been going to Mars if my opponent won, that I can tell you. You wouldn't even be thinking about it."

    Donald Trump, March 13th 2018.



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    #9
    OMM 0000
    Registered Users Posts: 3,733 ✭✭✭OMM 0000


    It seems poor form no one from HR was in the meeting. Even simply from a "protect the company" perspective.

    It sounds like your manager wants to quickly solve the issue, and not make it a big deal.

    I think you should wait for the outcome.


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    #10
    LucyIrish06
    Registered Users Posts: 75 ✭✭LucyIrish06


    Rows Grower wrote: »
    She's a brain surgeon and the supervisor keeps hiding her scalpels during operations.


    LOL!

    But you do have a point, I don't feel comfortable putting those details online.


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    #11
    dhaughton99
    Registered Users Posts: 1,695 ✭✭✭dhaughton99


    daheff wrote: »
    What was the complaint about?

    did you request a meeting with HR?
    What did the managers say to you in your meeting?

    Was asked to stack the cans with the front facing forward and then took the hump.


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    #12
    realdanbreen
    Registered Users Posts: 8,187 ✭✭✭realdanbreen


    Rows Grower wrote: »
    She's a brain surgeon and the supervisor keeps hiding her scalpels during operations.

    Seriously though, why should she risk exposing who she is here over such a personal matter to sate your curiosity?


    Obviously you're not a brain surgeon if you think that describing the form of bullying/harassment she suffers would identify her!


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    #13
    realdanbreen
    Registered Users Posts: 8,187 ✭✭✭realdanbreen


    LucyIrish06 wrote: »
    LOL!

    But you do have a point, I don't feel comfortable putting those details online.

    LOL!
    bullying & harassment can vary from so mild that most people would not regard it as such to very severe and upsetting. Are you comfortable to saying which it is?


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    #14
    Kevin Finnerty
    Closed Accounts Posts: 1,254 ✭✭✭Kevin Finnerty


    She already says she's not comfortable posting those details. And rightly so.


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    #15
    realdanbreen
    Registered Users Posts: 8,187 ✭✭✭realdanbreen


    Kevin Finnerty wrote: »
    She already says she's not comfortable posting those details. And rightly so.

    Who's looking for details?


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    #16
    shar01
    Registered Users Posts: 817 ✭✭✭shar01


    Rows Grower wrote: »
    Procedure was followed, the supervisor is the line managers responsibility. They will hear both sides of the story and report back to HR.

    Exactly. Depending on the outcome, the person being investigated will have the right of appeal to HR.


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    #17
    Mrs OBumble
    Registered Users Posts: 25,943 ✭✭✭✭Mrs OBumble


    OMM 0000 wrote: »
    It seems poor form no one from HR was in the meeting. Even simply from a "protect the company" perspective.

    Not necessarily.

    There is no legal role called "HR" or any requirement for a company to have an HR department.

    In plenty of companies managers are responsible for their own staff, and Finance do payroll and leave administration. Any investigation results simply go to the manager's manager.

    In the OP's case, it comes down to what the company's policies are.


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    #18
    joeguevara
    Registered Users Posts: 8,066 ✭✭✭joeguevara


    If the employee handbook outlines the make up of an investigation team then whatever it states should be followed. There is no automatic right that members of HR should do investigations especially if they are HR Generalists who don’t have the required skills to do same.

    Get a copy of the handbook and take it from there. Also it may be an idea to wait and see outcome before deciding on next steps.


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    #19
    gavindublin
    Registered Users Posts: 307 ✭✭gavindublin


    In my organisation this sounds correct.

    2 managers complete an investigation, HR excluded totally.

    Managers make a finding, hand an investigation pack to HR with a recommendation. HR complete their own investigation and make outcome.

    Appeal of HR then raised to director level as they have been excluded in total


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    #20
    TG1
    Registered Users Posts: 1,920 ✭✭✭TG1


    gavindublin wrote: »
    In my organisation this sounds correct.

    2 managers complete an investigation, HR excluded totally.

    Managers make a finding, hand an investigation pack to HR with a recommendation. HR complete their own investigation and make outcome.

    Appeal of HR then raised to director level as they have been excluded in total

    Exactly, often if there isn't a huge hr team, management will do the investigation, and if it is to move to disciplinary hr will step in at that stage. Investigation panels and disciplinary panels should consist of completely different people.


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