Cancelled Eir but no email received to follow up online.

edb1946

I called Eir this morning to cancel my contract, they said I would get an email to follow through with the cancellation online, code to mobile etc. No email has come yet. When should I expect to get that?


edb

Max2016

edb1946 wrote: »

I called Eir this morning to cancel my contract, they said I would get an email to follow through with the cancellation online, code to mobile etc. No email has come yet. When should I expect to get that?


edb

Had the same problem, ended up having to ring again and get them to send while I was on the phone!

Check your bill too, as they are billing me for full price service, dated after my contract is up.

edb1946

Max2016 wrote: »

edb1946 wrote: »

I called Eir this morning to cancel my contract, they said I would get an email to follow through with the cancellation online, code to mobile etc. No email has come yet. When should I expect to get that?


edb

Had the same problem, ended up having to ring again and get them to send while I was on the phone!

Check your bill too, as they are billing me for full price service, dated after my contract is up.

I am out of contract, so they shouldn't be billing me anymore then what I have used. I will call again as you did and see what happens.

edb1946

I got a text with a link and code and it went through

eir: Tracey

edb1946 wrote: »

I got a text with a link and code and it went through

Hi edb1946, 

I'm glad to hear you got this sorted

If you have any further queries or questions please come back to us. 

Thanks

Tracey