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Anyone having difficulty contacting Eir READ HERE !

  • 21-12-2018 8:12pm
    #1
    1hnr79jr65
    Registered Users, Registered Users 2 Posts: 916 ✭✭✭


    There is a major issue getting through to customer service, Eir unable to take calls so you can use the following for trying to get through to someone senior for help.

    The following email addresses are taken from https://www.ceoemail.com/s.php?id=ceo-8949648

    Tim Spence, Director of Customer Operations - tim.spence@eir.ie

    Carolan Lennon, Ceo Eir - carolan.lennon@eir.ie

    Maybe email these 2 folks for help.

    Google is your friend for getting contact details for senior Eir members when call center, webchat and stores are not getting your issue sorted.


Comments

  • #2
    1hnr79jr65
    Registered Users, Registered Users 2 Posts: 916 ✭✭✭1hnr79jr65


    worth a look.


  • #3
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    Perhaps tick the 'high priority' and 'read receipt' boxes when using email.
    The priority box may not make much difference but the read receipt will at least show that your message is on their system.


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