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Yet another exit fee

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  • 02-01-2019 10:05am
    #1
    inigo
    Registered Users Posts: 647 ✭✭✭


    Hello,

    I have recently switched from EI to a different provider. A €50 exit fee has been applied to my closing bill but I was with EI for more than 12 months before the switch. Can someone please look into this?

    Thank you


Comments

  • Options
    #2
    Electric Ireland: Brige
    Closed Accounts Posts: 15 ✭Electric Ireland: Brige


    Hi inigo,

    Thanks for getting in touch.

    For us to look into this for you, could you please send us a private message with the following information?
    • Your full name
    • Your Electric Ireland account number
    • Your address
    • Your contact telephone number
    • Confirmation you are the account holder (Yes/No)
    [*]
    We can then look into this matter for you.

    Should you have any other questions in the meantime, please let us know.

    Thanks,
    Brige


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