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Broadband Speed Loss

  • 04-01-2019 12:09am
    #1
    Leeway5555
    Registered Users Posts: 15 ✭


    Hi, Last year our broadband speed was 6mb/s but now it is less than 3mb/s at its fastest. This is over wired connection and not wifi. Is there a problem with our line that I should report or has the speed provided been decreased? 


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    Leeway5555 wrote: »
    Hi, Last year our broadband speed was 6mb/s but now it is less than 3mb/s at its fastest. This is over wired connection and not wifi. Is there a problem with our line that I should report or has the speed provided been decreased? 
    Hi Leeway5555.

    Sorry to hear you are having issues with your broadband.

    Unfortunately, we are unable to troubleshoot technical issues from here but if you click on this link it will advise you on steps for improving your speed and service.

    Alternatively, you can call our Broadband technical support team on 1890 260 260.

    Thank you.
    -Ahren


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