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New order status

mousi · 2019-01-07 16:27:19

hi i was due to get 1000mb fibre installed to my home mid December and the installation was cancelled by text i have being unable to get through to a customer service agent since can you tell me what is the status of my order please

07-01-2019 5:27pm

#1

mousi

Registered Users Posts: 61 ✭✭

Join Date: January 2010

Posts: 52

hi i was due to get 1000mb fibre installed to my home mid December and the installation was cancelled by text i have being unable to get through to a customer service agent since can you tell me what is the status of my order please

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Comments

#2 07-01-2019 5:56pm

eir: Ahren

Closed Accounts Posts: 202 ✭✭

Join Date: December 2018

Posts: 201

mousi wrote: »

hi i was due to get 1000mb fibre installed to my home mid December and the installation was cancelled by text i have being unable to get through to a customer service agent since can you tell me what is the status of my order please

Hi there mousi.

Thank you for getting in touch with us here.

I would be happy check this for you.

Could you please PM me the following-

Account number,
Name on the account,
Address,
Date of birth.

Thank you.
-Ahren

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