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Why isn't my new debit card contactless?

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  • 10-01-2019 3:09pm
    #1
    Rhyso
    Registered Users Posts: 25 ✭


    Hi,

    I received a new debit card today as my old one is expiring. I assumed it would have a contactless feature but it's just the standard card. Is there any way I could get a contactless one instead?

    Thanks


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    #2
    Bank of Ireland: John
    Closed Accounts Posts: 204 ✭✭Bank of Ireland: John


    Rhyso wrote: »
    Hi,

    I received a new debit card today as my old one is expiring. I assumed it would have a contactless feature but it's just the standard card. Is there any way I could get a contactless one instead?

    Thanks


    Hi Rhyso,

    Thank you for getting in touch. If the previous card was a standard card or a 2nd level current account the replacement card would remain contactless.

    To request a new contactless card - raise[font=Calibri","sans-serif] this through the “Ask a question” section within the “Service Desk” tab of your 365 online profile.  Until this card arrives you will still be able to use your existing card.[/font]

    [font=Calibri","sans-serif]Many Thanks.[/font]

    [font=Calibri","sans-serif]John[/font]


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