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Eir Sport Online: "You have used your 1 monthly swap" - Like this since November

  • 11-01-2019 8:58pm
    #1
    mr_jackapple
    Registered Users Posts: 41 ✭


    Hello,

    I've been trying to watch Eir Sport online for a while now.

    I normally watch it on my iPad but can't seem to get it going online.

    Every time I sign in it says "You have used your 1 monthly swap. Please wait till next month and try again."

    Currently only 1 device is being used but it has been saying this now since mid November. 

    I had this problem before and someone on here kindly resolved it for me but it seems to have got stuck again.


Comments

  • #2
    Sirius Boner
    Closed Accounts Posts: 412 ✭✭Sirius Boner


    Yes, same issue with myself


  • #3
    jack presley
    Closed Accounts Posts: 13,687 ✭✭✭✭jack presley


    I had that issue a while back. Have them a call and they reset the account and it was back to normal


  • #4
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    Sirius Boner wrote: »
    Yes, same issue with myself
    mr_jackapple wrote: »
    Hello,

    I've been trying to watch Eir Sport online for a while now.

    I normally watch it on my iPad but can't seem to get it going online.

    Every time I sign in it says "You have used your 1 monthly swap. Please wait till next month and try again."

    Currently only 1 device is being used but it has been saying this now since mid November. 

    I had this problem before and someone on here kindly resolved it for me but it seems to have got stuck again.
    Hi there, 

    If ye would like to PM me the following account details, I would be more than happy to look into this for ye.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) Your full postal address
    6) Email address registered for eir sports.

    ~Kellie


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