Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Switching from eir

  • 15-01-2019 1:44am
    #1
    Logo
    Registered Users Posts: 712 ✭✭✭


    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Logo wrote: »
    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks
    Hi Logo, 

    Details on how to return your equipment can be found here

    My apologies you did not receive this information. 

    Grainne


  • #3
    Logo
    Registered Users Posts: 712 ✭✭✭Logo


    eir: Grainne wrote: »
    Logo wrote: »
    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks
    Hi Logo, 

    Details on how to return your equipment can be found here

    My apologies you did not receive this information. 

    Grainne
    Hi Grainne,
    The Freepost option in the link you provided doesn't say where to send the equipment. It simply says to "[font=GT-Walsheim-Regular, Arial]attach the pre-printed labels included with your eir letter to the outside of the parcel". [/font]Can you let me know the address to return equipment please.
    Thanks


  • #4
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Logo wrote: »
    eir: Grainne wrote: »
    Logo wrote: »
    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks
    Hi Logo, 

    Details on how to return your equipment can be found here

    My apologies you did not receive this information. 

    Grainne
    Hi Grainne,
    The Freepost option in the link you provided doesn't say where to send the equipment. It simply says to "[font=GT-Walsheim-Regular, Arial]attach the pre-printed labels included with your eir letter to the outside of the parcel". [/font]Can you let me know the address to return equipment please.
    Thanks
    Hi Logo, 

    You can send the equipment back through parcel motel also. It is free of charge. All you need is your eir account number. The link to send back with parcel motel can be found in the above link. 

    The address you can return the equipment is 
    Eir Returns
    Freepost FLK540
    Limerick

    Thanks, 
    Grainne


Advertisement