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In Fibre enabled area but can only get 15mb??

  • 17-01-2019 4:11pm
    #1
    neilwhite
    Registered Users Posts: 9 ✭


    So i'm in a fibre area but can only get 15mb?? and measly 500k upload???
    Any Idea when I can get increased speeds?
    My Neighbours can all get between 70 and 100 mb so not sure what I need to do to get this increased?


Comments

  • #2
    ZiabR
    Registered Users, Registered Users 2 Posts: 5,575 ✭✭✭ZiabR


    neilwhite wrote: »
    So i'm in a fibre area but can only get 15mb?? and measly 500k upload???
    Any Idea when I can get increased speeds?
    My Neighbours can all get between 70 and 100 mb so not sure what I need to do to get this increased?
    Whats your Eircode? It could be distance from the nearest Cab. When you say neighbours, how close are they to you?


  • #3
    neilwhite
    Registered Users Posts: 9 ✭neilwhite


    ZiabR wrote: »
    neilwhite wrote: »
    So i'm in a fibre area but can only get 15mb?? and measly 500k upload???
    Any Idea when I can get increased speeds?
    My Neighbours can all get between 70 and 100 mb so not sure what I need to do to get this increased?
    Whats your Eircode? It could be distance from the nearest Cab. When you say neighbours, how close are they to you?
    I'm in a village and the cab is in the middle of the village.
    Neighbours are just a few metres away either side


  • #4
    ZiabR
    Registered Users, Registered Users 2 Posts: 5,575 ✭✭✭ZiabR


    neilwhite wrote: »
    ZiabR wrote: »
    neilwhite wrote: »
    So i'm in a fibre area but can only get 15mb?? and measly 500k upload???
    Any Idea when I can get increased speeds?
    My Neighbours can all get between 70 and 100 mb so not sure what I need to do to get this increased?
    Whats your Eircode? It could be distance from the nearest Cab. When you say neighbours, how close are they to you?
    I'm in a village and the cab is in the middle of the village.
    Neighbours are just a few metres away either side
    Ok, I can test the Eircode and see if you like.


  • #5
    neilwhite
    Registered Users Posts: 9 ✭neilwhite


    ZiabR wrote: »
    neilwhite wrote: »
    ZiabR wrote: »
    neilwhite wrote: »
    So i'm in a fibre area but can only get 15mb?? and measly 500k upload???
    Any Idea when I can get increased speeds?
    My Neighbours can all get between 70 and 100 mb so not sure what I need to do to get this increased?
    Whats your Eircode? It could be distance from the nearest Cab. When you say neighbours, how close are they to you?
    I'm in a village and the cab is in the middle of the village.
    Neighbours are just a few metres away either side
    Ok, I can test the Eircode and see if you like.
    HOw do you check? I have tried the fibrerollout web page already


  • #6
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    neilwhite wrote: »
    ZiabR wrote: »
    neilwhite wrote: »
    ZiabR wrote: »
    neilwhite wrote: »
    So i'm in a fibre area but can only get 15mb?? and measly 500k upload???
    Any Idea when I can get increased speeds?
    My Neighbours can all get between 70 and 100 mb so not sure what I need to do to get this increased?
    Whats your Eircode? It could be distance from the nearest Cab. When you say neighbours, how close are they to you?
    I'm in a village and the cab is in the middle of the village.
    Neighbours are just a few metres away either side
    Ok, I can test the Eircode and see if you like.
    HOw do you check? I have tried the fibrerollout web page already
    Hi there neilwhite,

    I would suggest contacting our Technical Support department and they will be able to run a line test for you.

    You can contact them either on webchat here or by calling them on 1890 260 260.

    ~Kellie


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