sir broadband contact number

creaghadoos

searched everywhere for a contact number that i can ring from a uk mobile.
i have FTTH and want to speak with customer service,
i work in northern ireland all day and can't ring the usual numbers.

eir: Kellie

creaghadoos wrote: »

searched everywhere for a contact number that i can ring from a uk mobile.
i have FTTH and want to speak with customer service,
i work in northern ireland all day and can't ring the usual numbers.

Hi there creaghadoos,

I am sorry that you had difficulty with locating a number.

This is the number we have to use when you are calling from abroad 00 3531 766 2446.


~Kellie

creaghadoos

i am seriously considering leaving Eir as there are loads of really good offers out there

eir: Kellie

creaghadoos wrote: »

i am seriously considering leaving Eir as there are loads of really good offers out there

Hi there creaghadoos,

I can completely understand and I am sorry to hear that you are thinking of leaving us.

Unfortunately, I m unable to deal with this kind of query in relation to packages. I would suggest that you contact a member of our Customer Care department by either calling them or by using our webchat here. They will be able to assist you further with this query.

~Kellie

creaghadoos

eir: Kellie wrote: »

creaghadoos wrote: »

i am seriously considering leaving Eir as there are loads of really good offers out there

Hi there creaghadoos,

I can completely understand and I am sorry to hear that you are thinking of leaving us.

Unfortunately, I m unable to deal with this kind of query in relation to packages. I would suggest that you contact a member of our Customer Care department by either calling them or by using our webchat here. They will be able to assist you further with this query.

~Kellie

phoning is a waste of time and the web chat is the biggest waste of time ever, and i would question the point of having people on boards who are unable to deal with things,  no offence , just wish Eir would give the likes of yourselves access and authority to sort things

eir: Kellie

creaghadoos wrote: »

eir: Kellie wrote: »

creaghadoos wrote: »

i am seriously considering leaving Eir as there are loads of really good offers out there

Hi there creaghadoos,

I can completely understand and I am sorry to hear that you are thinking of leaving us.

Unfortunately, I m unable to deal with this kind of query in relation to packages. I would suggest that you contact a member of our Customer Care department by either calling them or by using our webchat here. They will be able to assist you further with this query.

~Kellie

phoning is a waste of time and the web chat is the biggest waste of time ever, and i would question the point of having people on boards who are unable to deal with things,  no offence , just wish Eir would give the likes of yourselves access and authority to sort things

I completely understand your frustration creaghadoos.

Alternatively, you could try contacting our Sales department on 1800 503 303, they may be able to assist you.

I wish I had better news for you.

~Kellie