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Web bill view and PDF not working ?

  • 18-01-2019 9:06pm
    #1
    SidinNaas
    Registered Users Posts: 45 ✭


    I have been unable to view bills and get PDFs online for months when using Chrome and MS Edge. Just discovered by accident thast I can view the bill using Firefox. Anybody else have this issue or is it just me?


Comments

  • #2
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭vkus6mt3y8zg2q


    SidinNaas wrote: »
    I have been unable to view bills and get PDFs online for months when using Chrome and MS Edge. Just discovered by accident thast I can view the bill using Firefox. Anybody else have this issue or is it just me?

    Never works for me either. It's a joke. I have to go in through the eir app on my phone and download bill from there. Bill takes a day or two longer to appear in the app compared to just online.


  • #3
    SidinNaas
    Registered Users Posts: 45 ✭SidinNaas


    Doesn't even work in Firefox now for me. The "Pay bill" link works but not the view bill pdf !!


  • #4
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭vkus6mt3y8zg2q


    SidinNaas wrote: »
    Doesn't even work in Firefox now for me. The "Pay bill" link works but not the view bill pdf !!

    Yep same here


  • #5
    JoyPad
    Registered Users, Registered Users 2 Posts: 1,704 ✭✭✭JoyPad


    Have you tried the myEir app? Works for me, both for usage this month and bill PDFs.


  • #6
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭vkus6mt3y8zg2q


    JoyPad wrote: »
    Have you tried the myEir app? Works for me, both for usage this month and bill PDFs.

    Yep works through there but the bills usually take an extra couple of days to feed through to the app


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  • #7
    MBSnr
    Registered Users, Registered Users 2 Posts: 2,191 ✭✭✭MBSnr


    ^^^ Use Incognito mode in Chrome to get it to work.


  • #8
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭vkus6mt3y8zg2q


    MBSnr wrote: »
    ^^^ Use Incognito mode in Chrome to get it to work.

    Fair play, this does solve the issue


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