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Technician took router

puntypower · 2019-01-22 17:03:08

Can somebody contact me in relation to one of your technicians took a Vodafone router while doing an install and now Vodafone are looking for 300 euro because they need back the router.

22-01-2019 6:03pm

#1

puntypower

Registered Users Posts: 74 ✭✭

Join Date: April 2008

Posts: 66

Can somebody contact me in relation to one of your technicians took a Vodafone router while doing an install and now Vodafone are looking for 300 euro because they need back the router.

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Comments

#2 23-01-2019 3:30pm

eir: Grainne

Closed Accounts Posts: 798 ✭✭✭

Join Date: December 2018

Posts: 783

puntypower wrote: »

Can somebody contact me in relation to one of your technicians took a Vodafone router while doing an install and now Vodafone are looking for 300 euro because they need back the router.

Hi puntypower,

Sorry to hear the technician took your router.

Could you please PM the following details and I will look into this for you?
1. Registered Account Name
2. Registered Address
3. DOB
4. Your Account Number
5. Are you the Account Holder?
6. What date did the technician install your broadband?

As soon as I get this information I will look into this for you.

Thanks,
Grainne

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