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Incompetence

OAOB · 2019-01-23 11:34:59

I signed up with Eir bundle this week. Eir took the wrong address down. I have been on the phone for 4 hours the last two days and been cut off 3 times while trying to talk to customer care, this is sheer incompetence

23-01-2019 12:34pm

#1

OAOB

Registered Users, Registered Users 2 Posts: 1,286 ✭✭✭

Join Date: January 2010

Posts: 1281

I signed up with Eir bundle this week. Eir took the wrong address down.

I have been on the phone for 4 hours the last two days and been cut off 3 times while trying to talk to customer care, this is sheer incompetence

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Comments

#2 23-01-2019 4:53pm

eir: Kellie

Closed Accounts Posts: 245 ✭✭

Join Date: December 2018

Posts: 244

OAOB wrote: »

I signed up with Eir bundle this week. Eir took the wrong address down.

I have been on the phone for 4 hours the last two days and been cut off 3 times while trying to talk to customer care, this is sheer incompetence

Hi there OAOB,

I am sorry to hear about this.

If you could PM me the following account details, I would be more than happy to look into this for you.

1) Account number
2) Account name
3) Are you the account holder?
4) Your DOB
5) Your full postal address (the correct and incorrect one if possible)

~Kellie

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