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Webchat, what's the point

  • 23-01-2019 5:05pm
    #1
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭


    Seriously, most pointless service, spend ages asking you for all your details but can't help with anything. Ridiculous.


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Joanna Faithful Scale wrote: »
    Seriously, most pointless service, spend ages asking you for all your details but can't help with anything. Ridiculous.
    Hi Joanna Faithful Scale, 

    Sorry to hear you feel this way. 

    Is there anything that I can help you with here?

    - Grainne


  • #3
    morritty
    Registered Users Posts: 888 ✭✭✭morritty


    Lol, web chat is a joke.

    Here's my experience.

    [eir]
    Hello, thanks for contacting eir Web chat service. How can I help you?
    [me]
    Hi there, Since Android Pie has now been released in Ireland by Samsung. Is there any ETA as to when Eir will be releasing their firmware for the S9+?
    [eir]
    You wish to have a new mobile phone?
    [me]
    Never mind.


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