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Badly recorded prompts on landline network ?!

  • 24-01-2019 7:27pm
    #1
    EdgeCase
    Closed Accounts Posts: 2,471 ✭✭✭


    Can I just ask what's going on with the voice messaging on the landline system? It sounds very amateur.

    All of a sudden when I call and get the "the person you are calling is using Eircom call waiting" the polished voice branding is gone and if just sounds like a badly recorded voicemail message.

    Meanwhile the voice mail system now has a British accent.

    I know it's minor but you spent a fortune on your rebrand and then seem to be letting all the little details fall by the wayside.

    It doesn't really lend to an image of being a serious telco when you sound like a cheap VoIP operator using home brew equipment.


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    Hi there Edgecase.

    Thank you for getting in touch with us here.

    To change your landline voicemail greeting please follow the below steps.

    - Lift the receiver and dial 171,
    - When prompted, enter your password and press #,
    - Press 4 for Personal Options,
    - Press 3 for Greeting,
    - Follow the spoken prompts.

    Thank you.
    -Ahren


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