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Add Number for security

Nightfury · 2019-01-27 21:47:45

Hi I have recently moved to New Zealand for a year. I had to get a new number while i am here. The issue i'm having is the visa debit card wont let me transfer funds without the security codes which it sends to my old number. Am i able to add a number to the account so it will send the codes to my new number ?

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27-01-2019 10:47pm

#1

Nightfury

Registered Users Posts: 1 ✭

Join Date: October 2015

Posts: 0

Hi

I have recently moved to New Zealand for a year. I had to get a new number while i am here. The issue i'm having is the visa debit card wont let me transfer funds without the security codes which it sends to my old number. Am i able to add a number to the account so it will send the codes to my new number ?

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#2 28-01-2019 12:26pm
Bank of Ireland: Tara

Closed Accounts Posts: 2,346 ✭✭✭

Join Date: November 2011

Posts: 2202

Hi Nightfury,

Thanks for contacting us here.

To change the phone number for Verified by Visa One Time Codes you have two options.

1) Log in to 365 Online, select Manage Accounts then Amend My Mobile. This should update within 48 hours.
2) Call our Verified by Visa Team on 0035312500370 and one of my colleagues can update this with immediate effect.

Hope this helps but please let us know if you have any other questions.

Tara

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