Bills not available?

Gavin "shels"

So I received an email today about my bill, upon logging into MyEir I get an error to say "This number is no longer active".

I proceeded to go on chat, they advised the issue is due to the change over from Meteor/Eir to Eir.

All good - and all set back up again.

However, I've been told my previous mobile bills are now unavailable to access? Please advise.

eir: Ahren

Gavin wrote: »

So I received an email today about my bill, upon logging into MyEir I get an error to say "This number is no longer active".

I proceeded to go on chat, they advised the issue is due to the change over from Meteor/Eir to Eir.

All good - and all set back up again.

However, I've been told my previous mobile bills are now unavailable to access? Please advise.

Hi Gavin "shels"

Sorry to hear about this.

If you could PM me the following account details I will look into this for you.

-Account number,
-Name on the account,
-Can you confirm if you are the account holder,
-Email address (one used with your my eir account)
-Address.

Thank you.
-Ahren

Gavin "shels"

PM sent

eir: Ahren

Gavin wrote: »

PM sent

Hi Gavin.

I have received your PM and will respond there now.

Thank you.
-Ahren