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With Broadband Checker

  • 30-01-2019 7:09pm
    #1
    Registered Users, Registered Users 2 Posts: 523 ✭✭✭


    Hi
    In my home there were 2 phone lines but only one is active now.
    When I use the eir broadband checker on the active line to see if I can get the 1000mb product, it tells me 
    "[font=GT-Walsheim-Regular, Arial]Although your area is enabled for eir Fibre broadband, it looks like it hasn't reached your address yet". [/font]
    [font=GT-Walsheim-Regular, Arial]But when I enter the old phone number of the second line that at one point was active, I get [/font]
    [font=GT-Walsheim-Regular, Arial]"[/font]
    [font=GT-Walsheim-Regular, Arial]The [/font][font=GT-Walsheim-Regular, Arial]telephone number [/font][font=GT-Walsheim-Bold, Arial Bold]xxxxxxxxx[/font][font=GT-Walsheim-Regular, Arial] provided indicates that your line may be able to handle speeds of up to 1000Mb per second with our fibre extreme product".[/font]


    [font=GT-Walsheim-Regular, Arial]So I'm wondering would eir be able to move my existing phone number to the line that's capable of supporting the 1000mb product so that I can order it?[/font]


Comments

  • Registered Users, Registered Users 2 Posts: 17,692 ✭✭✭✭fritzelly


    What does your eircode say?
    The phone line is irrelevant as FTTH is a new line


  • Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Hi
    In my home there were 2 phone lines but only one is active now.
    When I use the eir broadband checker on the active line to see if I can get the 1000mb product, it tells me 
    "[font=GT-Walsheim-Regular, Arial]Although your area is enabled for eir Fibre broadband, it looks like it hasn't reached your address yet". [/font]
    [font=GT-Walsheim-Regular, Arial]But when I enter the old phone number of the second line that at one point was active, I get [/font]
    [font=GT-Walsheim-Regular, Arial]"[/font]
    [font=GT-Walsheim-Regular, Arial]The [/font][font=GT-Walsheim-Regular, Arial]telephone number [/font][font=GT-Walsheim-Bold, Arial Bold]xxxxxxxxx[/font][font=GT-Walsheim-Regular, Arial] provided indicates that your line may be able to handle speeds of up to 1000Mb per second with our fibre extreme product".[/font]


    [font=GT-Walsheim-Regular, Arial]So I'm wondering would eir be able to move my existing phone number to the line that's capable of supporting the 1000mb product so that I can order it?[/font]
    Hi dealhunter1985, 

    If you enter your eircode in this link it will tell you if fibre is available in your area. 

    Grainne


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