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Call from UK...

jimgoose · 2019-01-31 14:36:35

[font=GT-Walsheim-Regular, Arial]Hello Eir. My partner got a phone call from a UK-based number this afternoon from a person telling her there was a fault with her Eir broadband connection and that they would like to debug it via remote-control of her computer. Is this legitimate? Do you at Eir ever in fact do this kind of…

31-01-2019 3:36pm

#1

jimgoose

Registered Users, Registered Users 2 Posts: 20,180 ✭✭✭✭

Join Date: January 2011

Posts: 20154

[font=GT-Walsheim-Regular, Arial]Hello Eir. My partner got a phone call from a UK-based number this afternoon from a person telling her there was a fault with her Eir broadband connection and that they would like to debug it via remote-control of her computer. Is this legitimate? Do you at Eir ever in fact do this kind of thing?[/font]

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Comments

#2 31-01-2019 3:41pm

tricky D

Closed Accounts Posts: 9,700 ✭✭✭

Join Date: October 2003

Posts: 9090

jimgoose wrote: »

[font=GT-Walsheim-Regular, Arial]Is this legitimate?[/font]

No.

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#3 01-02-2019 3:59pm

eir: Grainne

Closed Accounts Posts: 798 ✭✭✭

Join Date: December 2018

Posts: 783

jimgoose wrote: »

[font=GT-Walsheim-Regular, Arial]Hello Eir. My partner got a phone call from a UK-based number this afternoon from a person telling her there was a fault with her Eir broadband connection and that they would like to debug it via remote-control of her computer. Is this legitimate? Do you at Eir ever in fact do this kind of thing?[/font]

Hi jimgoose,

This is a spam call. eir would never contact customers in this way

Thanks,
Grainne

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