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Need to buy data but no-one picking up eir customer service

  • 31-01-2019 5:18pm
    #1
    evolving_doors
    Closed Accounts Posts: 11,812 ✭✭✭✭


    Is there any way around this? I'd go online but haven't logged in in years so don't know my code/password.

    Tried 1905
    Your call will take 10minutes
    I left it on as I was on speakerphone driving...

    40 minutes later... still same annoying music.

    I actually want to give them money with an add on!

    What's a guy to do?


Comments

  • #2
    august12
    Registered Users, Registered Users 2 Posts: 1,275 ✭✭✭august12


    evolving_doors wrote: »
    Is there any way around this? I'd go online but haven't logged in in years so don't know my code/password.

    Tried 1905
    Your call will take 10minutes
    I left it on as I was on speakerphone driving...

    40 minutes later... still same annoying music.

    I actually want to give them money with an add on!

    What's a guy to do?

    You should be able to do a password reset by logging onto eir site and inputting your mobile number.


  • #3
    evolving_doors
    Closed Accounts Posts: 11,812 ✭✭✭✭evolving_doors


    august12 wrote: »
    You should be able to do a password reset by logging onto eir site and inputting your mobile number.

    Cheers got it.

    Do you know anything about roaming in Eu?
    Do I need to do anything or do I just go and it switches automatically?


  • #4
    august12
    Registered Users, Registered Users 2 Posts: 1,275 ✭✭✭august12


    evolving_doors wrote: »
    Cheers got it.

    Do you know anything about roaming in Eu?
    Do I need to do anything or do I just go and it switches automatically?
    In network settings on mobile, turn on roaming, also on eir site when logged in, you should be able to see your roaming allowance.


  • #5
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    evolving_doors wrote: »
    august12 wrote: »
    You should be able to do a password reset by logging onto eir site and inputting your mobile number.

    Cheers got it.

    Do you know anything about roaming in Eu?
    Do I need to do anything or do I just go and it switches automatically?
    Hi evolving_doors, 

    You can find details of roaming charges in this link

    Thanks, 
    Grainne


  • #6
    evolving_doors
    Closed Accounts Posts: 11,812 ✭✭✭✭evolving_doors


    Cheers guys


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  • #7
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    evolving_doors wrote: »
    Cheers guys
    No problem evolving_doors, 

    Enjoy your holiday

    Grainne


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