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Upgrade midway through bundle contract

  • 01-02-2019 11:31am
    #1
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭


    Hi

    Hoping an Eir rep or an existing customer may be able to answer this. I am due an upgrade this month but my bundle contract is until February 2020. Can I remove mobile from my contract and just continue with a tv/broadband bundle for the remainder of my contract?

    If i upgrade with Eir, which would obviously involve a new 2 year contract, is there new bundle deals available for existing customers?

    Thanks
    FJOS1980


Comments

  • #2
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,692 ✭✭✭✭fritzelly


    Unless your mobile is on a 30 day plan then it will be in contract and cannot be cancelled without a cancellation charge.


  • #3
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Brixton Whispering Sky wrote: »
    Hi

    Hoping an Eir rep or an existing customer may be able to answer this. I am due an upgrade this month but my bundle contract is until February 2020. Can I remove mobile from my contract and just continue with a tv/broadband bundle for the remainder of my contract?

    If i upgrade with Eir, which would obviously involve a new 2 year contract, is there new bundle deals available for existing customers?

    Thanks
    Brixton Whispering Sky
    Hi Brixton Whispering Sky, 

    If you could PM the following details I can advise if you would get a cancellation fee
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder? 

    Thanks, 

    Grainne


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