If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Change SIM Only Plan

luvlyjubbly · 2019-02-05 15:44:36

Hi, I want to change my SIM Only plan, I was able to do this via chat last year but now I'm told I need to pseak with the loyalty team to change plan. Can you help please?

05-02-2019 4:44pm

#1

luvlyjubbly

Registered Users Posts: 310 ✭✭

Join Date: October 2010

Posts: 256

Hi, I want to change my SIM Only plan, I was able to do this via chat last year but now I'm told I need to pseak with the loyalty team to change plan. Can you help please?

0

Comments

#2 06-02-2019 3:41pm

eir: Andre

Closed Accounts Posts: 49 ✭

Join Date: January 2019

Posts: 49

Hi luvlyjubbly,

Yes you would need to speak to a member of our Customer Care department you can do so by freephone (1901) they will advise you on the process of changing the sim only plan.

-Andre

0
#3 07-02-2019 10:12am

luvlyjubbly

Registered Users Posts: 310 ✭✭

Join Date: October 2010

Posts: 256

eir: Andre wrote: »

Hi luvlyjubbly,

Yes you would need to speak to a member of our Customer Care department you can do so by freephone (1901) they will advise you on the process of changing the sim only plan.

-Andre

Thanks Andre, I know I can call 1901, but the last time I was able to do it over chat, what has changed in the last few months? (Also judging by all the live threads in this forum, I'd need a lot of time to get through to someone on 1901.

0