Porting

standemancini

I received a new 30 Day SIM from eir and called 1905 on 5/2/19 to port my existing number over. After waiting 41 minutes, someoone eventually answered and she said the port could take 24 hours but is usally undertaken sooner.

Well, nearly 48 hours later, still no port. I called 1905 again to be told wait time is over 30 mins. However, after 5 minutes, the line gave 3 beeps and disconnected.

Rather than me wasting another 30-40 minutes of my time by calling again, is there sopmeone on here who can look into this?

Thanks in advance.

standemancini

In lieu of a reply here, I duly spent another 40+ minutes yesterday on hold for 1905.

After eventually getting through, I was informed that the porting request on Tuesday was unsuccessful as the original operator had failed to list the account as multi-line i.e. there were 2 mobile numbers associated with the account number provided. This was despite me informing her that there were two numbers.

Anyway, the guy I spoke to yesterday reckoned that he had put in another porting request and that the port would be done imminently. I explained that I had been told this on Tuesday and he replied that he would personally keep an eye on its progress to make sure it went through.

As of 8am today, some 20 hours later, still no port.


I'm not going to waste another 40+ minutes calling 1905 again. So, if I don't hear anything back from reps on here today, I will cancel the SIM

eir: Andre

standemancini wrote: »

In lieu of a reply here, I duly spent another 40+ minutes yesterday on hold for 1905.

After eventually getting through, I was informed that the porting request on Tuesday was unsuccessful as the original operator had failed to list the account as multi-line i.e. there were 2 mobile numbers associated with the account number provided. This was despite me informing her that there were two numbers.

Anyway, the guy I spoke to yesterday reckoned that he had put in another porting request and that the port would be done imminently. I explained that I had been told this on Tuesday and he replied that he would personally keep an eye on its progress to make sure it went through.

As of 8am today, some 20 hours later, still no port.


I'm not going to waste another 40+ minutes calling 1905 again. So, if I don't hear anything back from reps on here today, I will cancel the SIM

standemancini wrote: »

I received a new 30 Day SIM from eir and called 1905 on 5/2/19 to port my existing number over. After waiting 41 minutes, someoone eventually answered and she said the port could take 24 hours but is usally undertaken sooner.

Well, nearly 48 hours later, still no port. I called 1905 again to be told wait time is over 30 mins. However, after 5 minutes, the line gave 3 beeps and disconnected.

Rather than me wasting another 30-40 minutes of my time by calling again, is there sopmeone on here who can look into this?

Thanks in advance.

Hi there,

In order for me to assist you can you please provide the following details in a PM please:
1. Account number
2. Account name
3. Address
4. Date of birth
5. Can you confirm you're the account holder?

-Andre

Patrick1981

Did u get it sorted ? Having same problem here

eir: Linzi

Patrick1981 wrote: »

Did u get it sorted ? Having same problem here

Hi Patrick1981

Could you pm me the following details please and I will look into this issue for you.

1) Account number
2) Account name
3) Are you the account holder?
4) Your DOB
5) 1st line of address

Many thanks

~Linzi