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Proof of Payments - No Acknowledgement from Eir

  • 08-02-2019 10:58am
    #1
    youngblood
    Registered Users Posts: 1,770 ✭✭✭


    Hi there,  
    [font=Arial, Helvetica, sans-serif]2 payments of 30e were made on 28/11/18 & 31/12/18 via An Post[/font]


    [font=Arial, Helvetica, sans-serif]I have emailed proof of payments to the proof of payments address with no response[/font]
    [font=Arial, Helvetica, sans-serif]I was told I would get a response in 2 working days[/font]
    [font=Arial, Helvetica, sans-serif]My email was never acknowledged[/font]
    [font=Arial, Helvetica, sans-serif]This issue has been unresolved since the end of 2018[/font]
    [font=Arial, Helvetica, sans-serif]Is it possible to get an update?[/font]


Comments

  • #2
    eir: Andre
    Closed Accounts Posts: 49 ✭eir: Andre


    Hi youngblood,

    In order for me to assist can you please PM the following information:
    1. Account name
    2. Account number
    3. Date of birth
    4. Address
    5. Can you confirm your the account holder, please?
    Once I get this, id happily assist you on this matter

    -Andre


  • #3
    youngblood
    Registered Users Posts: 1,770 ✭✭✭youngblood


    Thank you, sent


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