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Upgrading phone in a bundle

  • 12-02-2019 9:30pm
    #1
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭


    Hi,

    Hoping one of reps can answer this. I am in a contract for mobile/tv/BB/landline until this time next year. My mobile upgrade is available now. If I upgrade, this obviously starts a new 24 month contract. Is there any deals available on the entire bundle since I am entering a new contract?


Comments

  • #2
    eir: Andre
    Closed Accounts Posts: 49 ✭eir: Andre


    Livia Poor Riot wrote: »
    Hi,

    Hoping one of reps can answer this. I am in a contract for mobile/tv/BB/landline until this time next year. My mobile upgrade is available now. If I upgrade, this obviously starts a new 24 month contract. Is there any deals available on the entire bundle since I am entering a new contract?
    Hi Livia Poor Riot,

    As you have services already active on the account I would recommend calling our Customer Care department on freephone (1901).
    There would advise you on all and discuss option available.

    -Andre  


  • #3
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭vkus6mt3y8zg2q


    eir: Andre wrote: »
    Hi FJOS1980,

    As you have services already active on the account I would recommend calling our Customer Care department on freephone (1901).
    There would advise you on all and discuss option available.

    -Andre  

    Hi Andre,

    I do not want to wait on hold for an hour to be hung up on like has happened to other posters here when they attempt to speak to someone on the 1901 number


  • #4
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭vkus6mt3y8zg2q


    Is calling 1901 from an Eir mobile free?


  • #5
    eir: Andre
    Closed Accounts Posts: 49 ✭eir: Andre


    Livia Poor Riot wrote: »
    Is calling 1901 from an Eir mobile free?
    Hi Livia Poor Riot,

    The customer care number is a free phone number.

    -Andre


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