Returning Equipment

burglecutt

Hi,

I am trying to return my Eir modem and am getting a message saying my account cannot be verified when trying to use the Parcel Motel option. Any ideas?

Thanks

eir: Andre

burglecutt wrote: »

Hi,

I am trying to return my Eir modem and am getting a message saying my account cannot be verified when trying to use the Parcel Motel option. Any ideas?

Thanks

Hi burglecutt,

In order for me to assist you, can you please provide the following information in a PM:
1. Account name
2. Account number 
3. Can you confirm if you're the account holder?
4. Address 
5. Date of birth?

Once I get this, I'd be happy to look into this for you.

-Andre

burglecutt

eir: Andre wrote: »

burglecutt wrote: »

Hi,

I am trying to return my Eir modem and am getting a message saying my account cannot be verified when trying to use the Parcel Motel option. Any ideas?

Thanks

Hi burglecutt,

In order for me to assist you, can you please provide the following information in a PM:
1. Account name
2. Account number 
3. Can you confirm if you're the account holder?
4. Address 
5. Date of birth?

Once I get this, I'd be happy to look into this for you.

-Andre

Hi Andre,

I have sent this info over to you. Looking forward to getting this boxed off

burglecutt

Information sent over yesterday at about 1545, still no update. So much for "Once I get this, I'd be happy to look into this for you."

IJS84

Hi Team,

Just to follow on from the original post, I received a text this morning reminding me to return equipment. I recently moved and have not received any notice prior to this text about returning equipment or even where to send this.

Can someone please advise where I can send the equipment?

Thanks

eir: Linzi

IJS84 wrote: »

Hi Team,

Just to follow on from the original post, I received a text this morning reminding me to return equipment. I recently moved and have not received any notice prior to this text about returning equipment or even where to send this.

Can someone please advise where I can send the equipment?

Thanks

Hi IJS84

You can book your equipment return via Nightline by clicking here  If there is anything further I can help you with please don't hesitate to contact me.

Many thanks

~ Linzi

IJS84

eir: Linzi wrote: »

IJS84 wrote: »

Hi Team,

Just to follow on from the original post, I received a text this morning reminding me to return equipment. I recently moved and have not received any notice prior to this text about returning equipment or even where to send this.

Can someone please advise where I can send the equipment?

Thanks

Hi IJS84

You can book your equipment return via Nightline by clicking here  If there is anything further I can help you with please don't hesitate to contact me.

Many thanks

~ Linzi

Thanks Linzi,


When I go through the booking portal I get to selecting my location and I keep getting an error and the system wont let me proceed beyond choosing the Parcel Motel nearest me for sending the equipment.

eir: Linzi

IJS84 wrote: »

eir: Linzi wrote: »

IJS84 wrote: »

Hi Team,

Just to follow on from the original post, I received a text this morning reminding me to return equipment. I recently moved and have not received any notice prior to this text about returning equipment or even where to send this.

Can someone please advise where I can send the equipment?

Thanks

Hi IJS84

You can book your equipment return via Nightline by clicking here  If there is anything further I can help you with please don't hesitate to contact me.

Many thanks

~ Linzi

Thanks Linzi,


When I go through the booking portal I get to selecting my location and I keep getting an error and the system wont let me proceed beyond choosing the Parcel Motel nearest me for sending the equipment.

Hi IHS84

You can return the equipment through the post office (Free post) to the following address.  Please make sure you attach all relevant labels, if you don't have any please make sure you include your account number and details so that we can track the package back to you. 

[font=OpenSans, Arial, sans-serif]eir Returns[/font]
[font=OpenSans, Arial, sans-serif]Freepost FLK540[/font]
[font=OpenSans, Arial, sans-serif]Limerick[/font]


Many thanks


Linzi

IJS84

eir: Linzi wrote: »

IJS84 wrote: »

eir: Linzi wrote: »

IJS84 wrote: »

Hi Team,

Just to follow on from the original post, I received a text this morning reminding me to return equipment. I recently moved and have not received any notice prior to this text about returning equipment or even where to send this.

Can someone please advise where I can send the equipment?

Thanks

Hi IJS84

You can book your equipment return via Nightline by clicking here  If there is anything further I can help you with please don't hesitate to contact me.

Many thanks

~ Linzi

Thanks Linzi,


When I go through the booking portal I get to selecting my location and I keep getting an error and the system wont let me proceed beyond choosing the Parcel Motel nearest me for sending the equipment.

Hi IHS84

You can return the equipment through the post office (Free post) to the following address.  Please make sure you attach all relevant labels, if you don't have any please make sure you include your account number and details so that we can track the package back to you. 

[font=OpenSans, Arial, sans-serif]eir Returns[/font]
[font=OpenSans, Arial, sans-serif]Freepost FLK540[/font]
[font=OpenSans, Arial, sans-serif]Limerick[/font]


Many thanks


Linzi

Thanks Linzi,


I was able to book the nightline return in another browser

eir: Linzi

IJS84 wrote: »

eir: Linzi wrote: »

IJS84 wrote: »

eir: Linzi wrote: »

IJS84 wrote: »

Hi Team,

Just to follow on from the original post, I received a text this morning reminding me to return equipment. I recently moved and have not received any notice prior to this text about returning equipment or even where to send this.

Can someone please advise where I can send the equipment?

Thanks

Hi IJS84

You can book your equipment return via Nightline by clicking here  If there is anything further I can help you with please don't hesitate to contact me.

Many thanks

~ Linzi

Thanks Linzi,


When I go through the booking portal I get to selecting my location and I keep getting an error and the system wont let me proceed beyond choosing the Parcel Motel nearest me for sending the equipment.

Hi IHS84

You can return the equipment through the post office (Free post) to the following address.  Please make sure you attach all relevant labels, if you don't have any please make sure you include your account number and details so that we can track the package back to you. 

[font=OpenSans, Arial, sans-serif]eir Returns[/font]
[font=OpenSans, Arial, sans-serif]Freepost FLK540[/font]
[font=OpenSans, Arial, sans-serif]Limerick[/font]


Many thanks


Linzi

Thanks Linzi,


I was able to book the nightline return in another browser

That's great, glad you got sorted.

~Linzi